Relationship Manager - Affordable Home Loans - Navsari

BFSI connect; Navsari; On-site; INR 254,000 - 424,000; Full time

Job summary

BFSI connect invites a Relationship Manager / Officer to source, structure, and manage secured retail lending products including Micro-LAP, LAP, and Affordable Home Loans.

You will handle end-to-end customer interactions, coordinate with Credit and Operations to ensure timely disbursement, and maintain portfolio quality while gathering market feedback.

Navsari-based role requires at least 1 year of relevant experience, strong customer facing skills, and a track record of stable employment.

Qualifications

• Minimum 6 months of relevant experience in Micro-LAP / LAP / Affordable Home Loans
• Exposure to ticket sizes: LAP up to ₹50 Lakhs and HL up to ₹1 Cr
• Stable career track record with no unexplained career gaps
• Experience in on-roll roles; must not have Corporate DSA background.
• Strong customer-facing personality suitable for a Relationship Management role
• Good understanding of secured lending processes and documentation

Responsibilities

• Sourcing quality business for Micro-LAP, LAP, and Affordable Home Loans
• Managing the complete loan lifecycle from lead generation to disbursement
• Ensuring timely resolution of customer queries within defined TAT
• Coordinating with Credit and Operations teams for smooth loan processing
• Building and maintaining long-term customer relationships
• Monitoring portfolio performance and ensuring asset quality
• Providing regular market and competitor feedback

Skills

Customer Acquisition

Relationship Management

Secured Lending Knowledge

Loan Structuring

Credit Coordination

Negotiation Skills

Communication Skills

Market Intelligence

TAT Management

Customer Servicing

Job description

The Relationship Manager / Officer will be responsible for sourcing, structuring, and managing secured retail lending products such as Micro-LAP, LAP, and Affordable Home Loans. The role involves end-to-end customer handling, coordination with internal teams for timely disbursement, and maintaining portfolio quality while providing ongoing market feedback.

• Locations : Navsari
• Experience : 1
• Listing Date : 27-12-2025
• Skills Required : Customer Acquisition | Relationship Management | Secured Lending Knowledge | Loan Structuring | Credit Coordination | Negotiation Skills | Communication Skills | Market Intelligence | TAT Management | Customer Servicing
• Pay Details : Up to 38k per month (considerable hike depending on current salary and stability)
• Must Have :

  • Minimum 6 months of relevant experience in Micro-LAP / LAP / Affordable Home Loans

  • Exposure to ticket sizes: LAP up to ₹50 Lakhs and HL up to ₹1 Cr

  • Stable career track record with no unexplained career gaps

  • Experience in on-roll roles; must not have Corporate DSA background.

  • Strong customer-facing personality suitable for a Relationship Management role

  • Good understanding of secured lending processes and documentation

Key Responsibilities :

Sourcing quality business for Micro-LAP, LAP, and Affordable Home Loans

Managing the complete loan lifecycle from lead generation to disbursement

Ensuring timely resolution of customer queries within defined TAT

Coordinating with Credit and Operations teams for smooth loan processing

Building and maintaining long-term customer relationships

Monitoring portfolio performance and ensuring asset quality

Providing regular market and competitor feedback