Regulatory Compliance Associate

Accenture in India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture is seeking a Regulatory Compliance Associate to monitor, detect, and investigate fraud across US-based banking and fintech clients. The role focuses on minimizing losses, ensuring compliance, and upholding customer trust while meeting SLA requirements.

The ideal candidate has a Bachelor’s degree in Commerce and 1–3 years of fraud operations experience, with knowledge of payment systems and US regulations. Willingness to work US shifts is desired.

Qualifications

• Bachelor’s degree in Commerce or related field.
• 1–3 years of fraud operations experience, preferably in US market.
• Knowledge of payment systems (ACH, wire, cards, P2P, RTP).
• Familiarity with US regulations and dispute processes.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.

Responsibilities

• Review and resolve fraud alerts across multiple payment channels.
• Analyze transaction patterns, velocity, geolocation, device and IP signals, and behavioural indicators to identify suspicious activity.
• Conduct end-to-end investigations of flagged transactions and accounts, including account takeover, payment fraud, and scam-related activity.
• Document investigation findings thoroughly and maintain accurate case notes and audit trails.
• Take appropriate actions, such as blocking transactions, restricting accounts, or escalating cases, based on investigation outcomes.
• Review customer-submitted fraud claims and assess transaction legitimacy.
• Compile supporting evidence for disputes, chargebacks, and recovery efforts.
• Ensure compliance with applicable US regulatory guidelines and network rules, including Reg E and Reg Z where relevant.
• Meet defined SLA, productivity, and quality targets.
• Follow client policies, regulatory requirements, and audit standards in all case handling activities.

Job description

Skill required: AML fraud mgmt. - Financial Crime & Fraud Management

Designation: Regulatory Compliance Associate

Qualifications: BCom

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

We are seeking a Fraud Analyst to monitor, detect, and investigate suspicious transactions across multiple channels, including ACH, wire, P2P, and card payments, for US-based banking and fintech clients. The role is focused on minimizing fraud losses, ensuring compliance, maintaining customer trust, and delivering high-quality operational outcomes that meet SLA expectations.

What are we looking for?

• Qualifications: ? Bachelor’s degree in Commerce, Finance, Business, or a related field preferred.
• 1–3 years of experience in fraud operations, with preference for payment fraud or card fraud experience in the US market.
• Strong understanding of payment systems, including ACH, wire, cards, P2P, and RTP.
• Knowledge of fraud typologies, including account takeover, social engineering scams, mule activity, and card-not-present fraud.
• Familiarity with dispute and chargeback processes and applicable US regulations is preferred.
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills.
• Strong attention to detail and sound decision-making ability.
• Ability to work effectively in high-volume, SLA-driven environments.
• Proficiency in Microsoft Office is required.
• Working Conditions ? The candidate must be flexible to work US or rotational shifts and be willing to extend shift hours during the transition phase, as needed

Roles and Responsibilities:

• Review and resolve fraud alerts generated by transaction monitoring systems across payment channels, including ACH, wire, cards, and P2P.
• Analyze transaction patterns, velocity, geolocation, device and IP signals, and behavioral indicators to identify suspicious activity.
• Conduct end-to-end investigations of flagged transactions and accounts, including account takeover, payment fraud, and scam-related activity.
• Document investigation findings thoroughly and maintain accurate case notes and audit trails.
• Take appropriate actions, such as blocking transactions, restricting accounts, or escalating cases, based on investigation outcomes.
• Review customer-submitted fraud claims and assess transaction legitimacy.
• Compile supporting evidence for disputes, chargebacks, and recovery efforts.
• Ensure compliance with applicable US regulatory guidelines and network rules, including Reg E and Reg Z where relevant.
• Meet defined SLA, productivity, and quality targets.
• Follow client policies, regulatory requirements, and audit standards in all case handling activities.