Regulatory and Licensing Manager

Traya; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Traya is seeking a Licensing and Compliance Lead to own and orchestrate regulatory registrations for your network across Maharashtra, Telangana, Karnataka, and beyond. You will drive KPME filings, Shops & Establishments, and trade licences, coordinating with legal teams and local authorities to keep centres compliant and operational.

The role demands 4–8 years in multi-site licensing, a track record of licensing 25+ centres, and strong communication in English, Hindi, Kannada or Telugu.

Qualifications

• 4–8 years in licensing or liaison for multi-site clinics, diagnostics, pharmacy or hospital.
• Personally licensed 25+ centers.
• Hands-on experience with KPME or similar clinical establishment registration.
• Knowledge of S&E and trade-licence processes in Mumbai, Pune and Bangalore.
• Highly organized with tracker management and deadline driving.
• Fluent in Kannada or Telugu, plus Hindi and English; Marathi is helpful.

Responsibilities

• File and secure KPME registrations for new centres and keep documents compliant.
• Register new centres under state Shops & Establishments Acts.
• Obtain trade licences from local municipal bodies (BMC, TMC, etc.).
• Initiate applications immediately after LOI and maintain a licences tracker.
• Manage liaison with internal legal, external consultant, and agents; ensure timelines.
• Monitor regulatory changes by state and advise on impact for centres.

Skills

Licensing liaison

Regulatory compliance

KPME registration experience

Multi-state licensing

Language proficiency Kannada/Telugu/HI

Job description

Traya is an Indian direct-to-consumer hair care platform that provides a holistic treatment for individuals experiencing hair loss. Through personalized consultations, we identify the root cause of hair fall using a combination of Ayurveda, Allopathy, and Nutrition. Our unique diagnostic platform, combined with medically trained hair coaches and proprietary tech, ensures customers receive customized solutions delivered right to their doorstep — and the ongoing guidance they need to stay on track. Founded by Saloni Anand (techie-turned-marketeer) and Altaf Saiyed (Stanford GSB alumnus), Traya’s mission is to de-stigmatize hair loss, address its emotional and psychological impact, and make effective treatment accessible to all.

Our Vision

We aim to create a global awareness movement around hair loss while delivering a scientifically proven, holistic solution that combines the best of three sciences.

The role

You will own every licence a Traya Centre needs to open and stay open, across Maharashtra, Telangana, and Karnataka, and eventually pan-India.

What you'll do

• Clinical registration (Karnataka / Telangana): file and secure KPME registration for every Bangalore centre, and keep layouts, staffing and documents compliant
• Shops & Establishments: register every new centre under the state S&E Acts in Maharashtra
• Trade licences: obtain trade licences from the local municipal body (BMC, TMC, NMMC, PMC, PCMC, BBMP and tier-2 corporations)
• File early: start applications the day an agreement is signed, using a document checklist that BD collects at LOI stage
• Run the tracker: maintain one licence tracker by centre (status, filing date, expected date, blocker) and review it weekly with BD and the Chief of Staff
• Renewals and inspections: keep every licence across current centers, and handle inspections and notices
• Manage partners: work with internal legal, the external compliance consultant and local liaison agents, and hold them to timelines
• Stay ahead of rule changes: track regulatory changes in each state and flag what they mean for new and existing centres

What success looks like

• Every application filed within 2 working days of agreement signing
• Zero go-lives delayed by a licence
• Clinical license in hand within a few days of completing site in that city
• Zero lapsed licences or penalties across the network

What you bring

• 4-8 years in licensing or liaison for a multi-site chain: clinics, diagnostics, pharmacy, or hospital
• Has personally licensed 25+ centers
• Hands-on experience with KPME or a similar clinical-establishment registration
• Knows S&E and trade-licence processes first-hand in Mumbai, Pune and Bangalore, including the municipal ward offices
• Highly organised: comfortable running a 200+ line tracker and chasing every item to closure
• Persistent and on the ground: willing to follow up in person at government offices
• Fluent in Kannada or Telugu, plus Hindi and English. Marathi is good to have

Good to have

• Law, commerce or company-secretary background
• Experience setting up a licensing function or SOPs at a fast-growing healthcare chain