Regional Wealth Head-Chennai-Wealth HNI

SupportFinity™; Tamil Nadu; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SupportFinity™ is seeking a Regional Head to lead the wealth management division in Tamil Nadu. The successful candidate will be responsible for business growth through effective planning, sales monitoring, and client relationship management.

This role requires in-depth product knowledge, strong communication skills, and the ability to manage and build a high-performing team. The position offers a challenging and rewarding opportunity in a competitive market.

Qualifications

• In-depth knowledge of wealth management products & services.
• Strong communication and proactive attitude.
• High customer focus and target orientation.
• Experience in team building, recruitment, and performance management.
• Ability to analyze client portfolios and provide appropriate financial advice.

Responsibilities

• Meet the budgeted targets and monitor them.
• Review area level MIS and report sales vs. budget variations.
• Work towards skill enhancement and team building.
• Analyze client portfolio & product positioning.
• Monitor service standards and metrics of client satisfaction.

Skills

Wealth management products knowledge

Strong communication

Customer focus

Team building

Analytical skills

Job description

Overview

Job Purpose To contribute to the business growth of the wealth management division in the designated area by efficient business planning, sales monitoring, revenue generation, team creation & subsequent management & client relationship management.

Job Context & Major Challenges

Job Context The Wealth management division is engaged in providing strong research backed financial services advisory to the HNI clients and managing their ongoing financial advisory and Portfolio Management needs. The product portfolio includes Mutual funds, Life insurance, Bonds, Structured products, Real estate advisory, Company fixed deposits & Equity Commodity Broking services etc.

The Regional Head is responsible for the overall performance of their team in wealth management products in a particular area by managing their sales teams, business budgets, client acquisitions & customer satisfaction initiatives. The main challenges include staying updated with the latest market scenario, obtaining market intelligence on competitor moves, managing growth amidst stiff competition and meeting high customer expectations. The critical skill sets required are in-depth knowledge of wealth management products & services, strong communication, proactiveness and high customer & target orientation.

The key job is to provide continuous & superior guidance to the team members to focus on (1) Client acquisition (2) Client retention & deepening (3) positioning the brand effectively to attract talent.

Key Result Areas (KRA) and Responsibilities

1. KRA1 To meet the budgeted targets and monitor them — To achieve defined sales targets of assigned portfolios and analyze performance periodically
   • To constantly focus on fee generating service offerings to meet the projected fee income
2. KRA2 To review area level MIS — To prepare periodic MIS of region-wise, client-wise & product-wise sales
   • To report sales vs. budget variations & review trends
3. KRA3 To work towards skill enhancement and team building — To ensure ongoing self development and attend trainings & certifications that enhance the skills in the wealth management services
   • To enable retention through planned recruitment, career progression & performance linked incentives
4. KRA4 To analyze client portfolio & product positioning — To analyze the customer profiles & the financial analysis / investment advice provided by various RMs and provide feedback
   • To effectively recommend that are relevant to clients.
5. KRA5 To monitor service standards and metrics of client satisfaction — To keep abreast with the research generated internally and ensure that they are shared with the HNIs; also pass feedback of customer requirements to the research team
   • To ensure RMs display highest levels of client servicing standards
   • To monitor the TATs & customer servicing metrics of client servicing teams & highlight necessary actions if any

Qualifications and Skills

• In-depth knowledge of wealth management products & services
• Strong communication and proactive attitude
• High customer focus and target orientation
• Experience in team building, recruitment, and performance management
• Ability to analyze client portfolios and provide appropriate financial advice