Reengineering & Project Lead Analyst - VP

Citigroup Inc.; Mumbai; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Citigroup Inc. in Mumbai, India, is seeking a Reengineering and Project Lead Analyst to drive strategic reengineering initiatives across the organization. You will lead complex deliverables, ensuring quality and timely outcomes while guiding senior stakeholders.

The role requires strong technical authority in business reengineering, lean six sigma and project management, with excellent communication to influence across services operations. Bachelor's degree required; master's preferred.

Qualifications

• Lean, Six Sigma and/or Project Management experience required.
• Proven track record of evaluating and reengineering processes.
• Subject area expert in one or more skill sets.

Responsibilities

• Lead OMAI initiatives to re-engineer core processes.
• Define and implement global reengineering methodologies.
• Collaborate with Operating Committee to identify opportunities and sponsorship.
• Manage day-to-day execution of reengineering projects.
• Provide management reporting and cross-regional portfolio oversight.
• Escalate issues and design remediation plans.
• Align business cases and cost-benefit analyses with objectives.
• Identify stakeholders and manage risk and milestones.
• Act as SME to senior stakeholders.

Skills

Lean

Six Sigma

Project Management

Process Improvement

Education

Bachelor’s/University degree

Master’s degree preferred

Job description

The Reengineering and Project Lead Analyst is a strategic professional responsible for driving and implementing reengineering initiatives across the organization. This role requires a recognized technical authority in business reengineering with strong commercial awareness and exceptional communication skills to influence and guide stakeholders. The VP will significantly impact the business by leading complex deliverables, ensuring the quality and timeliness of reengineering outcomes, and contributing to strategic directional planning.

Responsibilities:

• Lead strategic Operating Model & Artificial Intelligence (OMAI) initiatives to re-engineer core processes, driving significant efficiency gains and strengthening the control environment across Services Operations.
• Define and implement global reengineering methodologies and processes, utilizing structured approaches such as training coordination and workshop facilitation.
• Collaborate with the Operating Committee to identify and scope reengineering opportunities, ensuring appropriate program sponsorship and engagement, and establishing mechanisms to track benefits.
• Manage the day-to-day execution of reengineering projects, ensuring adherence to milestones and budget.
• Partner with Project and Business Managers to deliver best-in-class reengineering solutions.
• Provide essential management reporting and presentations, prioritize reengineering initiatives, and oversee a cross-product, cross-regional portfolio of productivity programs.
• Escalate project/program issues and design effective remediation plans.
• Oversee the creation of project plans, charters, stakeholder management plans, and acceptance plans, maintaining a central project issue log.
• Work with Project Sponsors to align business cases and cost-benefit analyses with business objectives, ensuring project plans meet stated business needs.
• Identify and engage all stakeholders in scope definition, ensuring their understanding of project schedules and key milestones, and escalating risks appropriately.
• Apply an in-depth understanding of how different areas integrate to achieve functional and organizational goals, demonstrating basic industry and commercial awareness.
• Provide sophisticated analysis and interpretive thinking to define problems and develop innovative solutions.
• Influence strategic functional decisions through expert advice and provided services.
• Operate with a high degree of independence and exercise judgment and autonomy.
• Act as a Subject Matter Expert (SME) to senior stakeholders and team members.
• Appropriately assess and manage risk, safeguarding the firm’s reputation and assets by ensuring compliance with policies, regulations, and ethical business practices, and transparently escalating control issues.

Qualifications:

• 6-10 years relevant experience
• Prior industry experience.
• Established process improvement experience with Lean, Six Sigma and/or Project Management required
• Proven track record of evaluating current processes and envisioning ways to reengineer the process
• Basic understanding of the firm’s different businesses and the related economics ; Individual is expected to be subject area expert in one (or more) specific skill sets
• Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives

Education:

• Bachelor’s/University degree, Master’s degree preferred

------------------------------------------------------

Job Family Group:

Operations - Core

Job Family:

Business Planning & Analysis

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.