Reconciliation Analyst

UST; Chennai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading IT services company in Chennai is seeking a Reconciliation Analyst to manage reconciliation operations and ensure the accuracy and integrity of financial data. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. This full-time role offers opportunities for growth and development within the team.

Qualifications

• Prior experience in back-office operations within investment management.
• Experience with reconciliation platforms is preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage voice/data processes and ensure accuracy.
• Perform daily custody and cash reconciliations.
• Prepare reports and update internal systems.
• Conduct quality checks and ensure SOP compliance.
• Mentor junior team members.

Skills

Attention to detail

Analytical thinking

Communication skills

Customer focus

Team collaboration

Education

Experience in back-office operations

Understanding of reconciliation standards

Tools

MS Excel

MS Word

Reconciliation platforms (Aladdin, Tri-Optima)

Job description

Join to apply for the Reconciliation Analyst role at UST

Overview

Role: Reconciliation Analyst

Notice Period: Immediate to 15 days

Role Overview: As a Reconciliation Analyst, you will be responsible for managing voice or data processes with a high degree of accuracy and efficiency under minimal supervision. You will play a vital role in reconciliation operations, ensuring the accuracy and integrity of financial data (custody and cash positions), while adhering to SLAs and compliance standards. This role requires an individual who thrives in a fast-paced environment, demonstrates strong attention to detail, has a collaborative mindset, and possesses the analytical skills needed for problem resolution and process optimization.

Key Responsibilities

• Voice/Data Operations:
• Handle customer support calls efficiently and complete after-call work per SOP.
• Accurately process and verify data transactions with strict adherence to process quality.
• Monitor and complete work as per SLAs, escalating issues where required.
• Provide mentorship and on-the-floor training to new joiners.
• Reconciliations:
• Maintain integrity of internal records by performing daily custody and cash reconciliations.
• Investigate, resolve, and document breaks in a timely manner.
• Manage bilateral OTC collateral reconciliations and fixed deposit positions.
• Ensure transactions such as fees and income are validated and posted correctly.
• Liaise with custodians, administrators, and internal teams to resolve queries.
• Reporting and Productivity:
• Prepare reports, update spreadsheets, and enter data into internal systems/tools.
• Meet daily/weekly production and quality goals.
• Continuously monitor operational risks and follow defined control frameworks.
• Quality and Compliance:
• Conduct quality checks on transactions, ensure SOP compliance.
• Ensure 100% completion of mandatory training and policy adherence.
• Escalate complex problems and unresolved issues appropriately.
• Analytical & Problem-Solving: Strong attention to detail, ability to analyze issues and take corrective actions.
• Communication: Effective verbal (neutral accent or process-specific) and written skills.
• Customer Focus: Understand and meet client needs proactively.
• Team Collaboration: Strong interpersonal skills with the ability to work in a team and provide support to peers.
• Technical Proficiency
• MS Excel, MS Word, and Windows OS
• Familiarity with investment products (equities, fixed income, derivatives)
• Experience with reconciliation platforms (Aladdin, Tri-Optima – preferred)

Desirable Qualifications

• Prior experience in back-office operations within investment management or asset servicing.
• Working knowledge of operational risk and control structures.
• Exposure to the end-to-end asset lifecycle.
• Understanding of reconciliation standards, exceptions handling, and escalation processes.

Performance Metrics

• 100% adherence to SLAs and quality benchmarks.
• Timely completion of training and onboarding for self and mentees.
• Accuracy in transaction processing and reporting.
• Resolution of reconciliation breaks and customer queries within deadlines.
• No client escalations or SOP violations.

Growth & Development

• Opportunity to mentor junior team members and act as a Subject Matter Expert (SME).
• Participate in cross-functional collaboration and knowledge-sharing forums.
• Be involved in automation initiatives and process improvement discussions.

Employment details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting and Technology, Information and Media

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