Realme - Senior Manager/Manager - Community Management

REALME MOBILE TELECOMMUNICATIONS (INDIA) PRIVATE; Gurugram District; On-site; INR 12,00,000 - 15,00,000; Full time

Job summary

A leading telecommunications company in Gurugram is seeking an experienced Community Manager/Senior Manager. The role involves developing engagement strategies, nurturing community relationships, and analyzing community metrics. Candidates should have over 6 years in community management, strong content creation skills, and excellent communication in English and Hindi. This position offers opportunities for creative input and event management.

Qualifications

• 6+ years in community management.
• Excellent written and verbal communication skills in English and Hindi.
• Strong content creation abilities with a knack for storytelling.

Responsibilities

• Develop and implement strategies to increase engagement and community participation.
• Build and maintain strong relationships with community members and brand advocates.
• Monitor user-generated content ensuring alignment with brand messaging.

Skills

Community Management

Content Creation

Event Management

Communication Skills

Tech-Savvy

Job description

Overview

Job Description: Community Manager/Senior Manager

About realme

realme, established on May 4th, 2018, is a technology brand that provides leap-forward products with a superior experience for global users. With over 70 million users in India, Realme focuses on creating a smart, connected, and trendy lifestyle for the youth by democratizing advanced technology across all price segments.

As per IDC Q2 2022, Realme secured the second position with a 24% YoY growth, leading the online channel with a 23% share. In Q2 2023, Realme achieved a 51% QoQ growth (Counterpoint) and ranked No. 3 among the top 10 smartphone brands (IDC).

realmes "Spire Strategy" focuses on breakthrough technologies, superior design, performance, and user experience. The new marketing strategy includes cultivating local marketing teams, strengthening eCommerce partnerships, and exploring future tech with the GT series, while the number series brings innovative imaging and technology to consumers. For more information, visit: www.realme.com/in/

Key Responsibilities

• Community Engagement & Growth
• Develop and implement strategies to increase engagement and community participation.
• Build, nurture, and maintain strong relationships with community members, and brand advocates.
• Foster meaningful discussions and interactions across community forums, social media platforms, and realmes online groups and community app.
• Develop compelling and interactive content for community platforms, including social media posts, newsletters, and blog updates.
• Monitor user-generated content, ensuring alignment with brand messaging and guidelines.
• Plan and execute both online and offline events, including product launches, webinars, community meetups, and fan engagement activities.
• Collaborate with marketing and product teams to ensure seamless execution of events and campaigns.
• Gather and analyze community feedback to drive improvements in products and services.
• Collaborate with internal teams (marketing, product, customer service) to address community concerns and optimize user experience.
• Oversee community forums and social media groups, ensuring a respectful and engaging environment.
• Identify and empower brand advocates and ambassadors to enhance realmes community presence.
• Data & Reporting

Data & Reporting

• Track and analyze key community metrics to measure success and identify areas for improvement.

Qualifications & Skills

• Experience: 6+ years in community management.
• Communication: Excellent written and verbal communication skills in English and Hindi.
• Creativity: Strong content creation abilities, with a knack for storytelling and audience engagement.
• Event Management: Experience in organizing online and offline community events.
• Tech-Savvy: Familiarity with community management tools, social media platforms, Discord, and content management systems.
• Candidate must be from Similar industry.