Rack Lifecycle Team Manager , Rack Lifecycle Team

Amazon Web Services (AWS); Maharashtra; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a hands-on Rack Lifecycle Team Manager to own end-to-end rack lifecycle operations in our Maharashtra data centers. You will lead a team of data center technicians, drive planning and execution, and ensure on-time, compliant delivery of racks from landing to decommissioning.

The role emphasizes safety, efficiency, and tight collaboration with cross-functional teams to meet ambitious capacity goals and cost targets.

Qualifications

• Bachelor’s degree in engineering or a related field required.
• Proven experience leading data center rack lifecycle operations.
• Strong planning, coordination, and cross-functional collaboration skills.
• Experience with vendor management and safety/compliance standards.

Responsibilities

• Lead planning and execution of rack deployments to meet customer capacity dates.
• Oversee site readiness, cabling, and handoffs per standards; remove blockers quickly.
• Manage supply chain, logistics, and inventory for rack-related components.
• Coordinate with internal customers and partners to ensure on-time delivery.
• Drive decommission activities with safety, compliance, and data hygiene in mind.
• Provide data-driven reporting on delivery performance to leadership.

Skills

Leadership

Operations management

Project planning

Cross-functional collaboration

Vendor management

Communication

Education

Bachelor's degree in Engineering

Tools

Boost

MARS

ALM/DCLM

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for a hands-on, operationally focused Rack Lifecycle Team Manager to join our Infrastructure Operations team, owning the day-to-day execution of rack lifecycle operations within data center sites. This role is responsible for the full continuum of rack operations — from demand intake and rack landing, through Late Binding cabling, rack installation and handoff, to end-of-life decommissioning — at the site level.

You will lead a team of data center technicians, translating organizational capacity goals into executed deliverables on the floor. As a tactical leader, you are the single accountable owner for ensuring every rack needed for customer capacity lands on time, is cabled and installed to standard, has no install blockers at handoff, and is decommissioned safely and compliantly at end-of-life.

Your work directly supports AWS's ability to deliver infrastructure capacity to customers reliably and at the lowest possible cost, while maintaining the highest standards of safety, security, and environmental compliance.

Key job responsibilities

Rack Delivery & Installation

• Lead planning and execution of network deployments including rack installs, structured cabling, fiber trunks, and MMR/CFA builds to meet committed customer capacity dates
• Coordinate site readiness, RSPC readiness (Rack Space Power Cooling); ensure racks are landed, cabled, and ready for cabling patching and install per standards
• Proactively identify and drive resolution of blockers across permits, site access, facilities, power, cross-connects, and vendor dependencies
• Drive cross-team coordination with DCO, DCEO, LOG, security, CDP, Supply chain, Transport and GND during deployment waves, running escalation touchpoints and daily stand-ups as needed
• Ensuring rack installations are as per MOP/SOP and documenting the handovers for later refences and improvements

Cabling Infrastructure (Late Binding)

• Own scope for fiber/copper cabling, patching schedules, and labeling standards for the site
• Validate OTDR/power testing and as-built documentation; ensure cabling meets quality standards and capacity requirements before handoff
• Maintain cabling infrastructure governance including CMDB accuracy and port map integrity post-installation
• Identify systemic cabling quality gaps and implement corrective actions to improve cycle times and first-pass quality

Supply Chain & Logistics

• Track rack, cable, optics, and network BOM from PO to site; monitor lead times, logistics, customs clearance, and site inventory levels
• Flag supply chain risks to schedule early and coordinate with procurement, logistics, and vendor partners on mitigation plans
• Ensure material availability aligns with deployment timelines; maintain site-level inventory accuracy

Stakeholder Management & Blocker Removal

• Serve as the single point of contact for internal customers, DC Ops, facilities, transport, and vendors for site-level rack lifecycle activities
• Run daily and weekly war rooms during deployment waves; provide timely status updates and elevate blockers to senior leadership as needed
• Build effective working relationships with cross-functional partners to ensure alignment and uninterrupted delivery execution

Rack Decommissioning (Decom)

• Own the site-level decommission pipeline for EOL racks; coordinate with Capacity Planning, Network Operations, and DCLM/ALM teams to schedule graceful shutdowns with zero service impact
• Lead physical decommission activities — device wipe, media destruction, cable removal, power disconnect, asset de-tagging, and rack removal — ensuring full MOP and EHS compliance
• Track and recover reusable assets (optics, cables, PDUs, hardware); coordinate RMA, liquidation, or secure disposal per AWS Reverse Logistics and Environmental policies
• Validate that reclaimed power, cooling, and U-space is accurately returned to the available pool; drive re-use to defer new builds and improve TCO
• Ensure data hygiene post-decom including DCIM/CMDB updates, IPAM releases, port map reconciliation, and circuit/cross-connect documentation

Governance, Metrics & Reporting

• Track and report on site-level KPIs including: racks landed vs. plan, Late Binding cabling completion %, capacity ready dates, received vs. installed cycle time, decom backlog vs. flightpath goal, and shipment achievement %
• Define and enforce site-level policies, SOPs, and governance frameworks aligned with AWS standards and industry best practices across all rack lifecycle phases
• Provide accurate, data-driven reporting on delivery performance, blockers, and improvement initiatives to the Cluster Manager and senior leadership
• Champion adoption of tooling (e.g., Boost, MARS, ALM/DCLM) to reduce manual effort, improve data accuracy, and accelerate delivery cycle times