[R6QNS37G] Senior Architect Adobe Stack

ZettaMine Labs Pvt. Ltd.; Mumbai; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

ZettaMine Labs Pvt. Ltd. in Mumbai seeks a senior customer experience architect to define CX strategies and transformation roadmaps.

You will design end-to-end experience architecture across marketing, content, data, and journey orchestration while aligning Adobe solutions with KPIs and ROI. You will guide frontend architecture using modern frameworks, ensure seamless integration with AEMAEP, and drive AI-driven workflows for campaign optimization and intelligent content generation.

Qualifications

• Strong leadership and communication skills.
• Ability to partner with business stakeholders to define CX strategies and roadmaps.
• Experience in designing end-to-end experience architecture across marketing, content, data, and journey orchestration.
• Ability to align Adobe solutions with KPIs, engagement, retention, and ROI.

Responsibilities

• Partner with business stakeholders to define customer experience strategies and transformation roadmaps.
• Design end-to-end experience architecture across marketing, content, data, and journey orchestration.
• Align Adobe solutions with business KPIs, conversion, engagement, retention, and ROI.
• Guide frontend architecture using modern frameworks.
• Ensure seamless integration between frontend layers and AEMAEP.
• Drive best practices in performance, personalization, and UX consistency.
• Design and implement Agentic AI-driven workflows for autonomous campaign optimization, intelligent content generation, and predictive customer journey orchestration.
• Integrate AI agents with Adobe ecosystem for decisioning and automation.
• Establish governance frameworks for AI transparency, accuracy, and ethics.
• Leverage CJA and AEP for real-time and historical insights.
• Enable closed-loop measurement systems across marketing and experience delivery.
• Act as a bridge between business, marketing, data, and engineering teams.
• Lead solution design workshops and executive presentations.
• Mentor teams and define architecture standards and best practices.

Skills

Leadership

Stakeholder mgmt

Architecture design

Frontend architecture

Tools

Adobe Experience Platform (AEP)

CJA (Customer Journey Analytics)

Job description

Partner with business stakeholders to define customer experience strategies and transformation roadmaps. Design end-to-end experience architecture across marketing, content, data, and journey orchestration. Align Adobe solutions with business KPIs, conversion, engagement, retention, and ROI.

Responsibilities

• Partner with business stakeholders to define customer experience strategies and transformation roadmaps
• Design end-to-end experience architecture across marketing, content, data, and journey orchestration
• Align Adobe solutions with business KPIs, conversion, engagement, retention, and ROI
• Guide frontend architecture using modern frameworks
• Ensure seamless integration between frontend layers and AEMAEP
• Drive best practices in performance, personalization, and UX consistency
• Design and implement Agentic AI-driven workflows for autonomous campaign optimization, intelligent content generation, and predictive customer journey orchestration
• Integrate AI agents with Adobe ecosystem for decisioning and automation
• Establish governance frameworks for AI transparency, accuracy, and ethics
• Leverage CJA and AEP for real-time and historical insights
• Enable closed-loop measurement systems across marketing and experience delivery
• Act as a bridge between business, marketing, data, and engineering teams
• Lead solution design workshops and executive presentations
• Mentor teams and define architecture standards and best practices

Requirements

• Strong leadership and communication skills
• Ability to partner with business stakeholders to define customer experience strategies and transformation roadmaps
• Experience in designing end-to-end experience architecture across marketing, content, data, and journey orchestration
• Ability to align Adobe solutions with business KPIs, conversion, engagement, retention, and ROI