Quality Manager, Amazon Fresh, India

Amazon Jobs; Mumbai; On-site; INR 6,00,000 - 8,00,000; Full time

Job summary

A leading e-commerce company in Mumbai is seeking a Quality Auditor to ensure the quality of perishable items during inbound and packing processes. The ideal candidate will have a Master's degree and 2+ years of experience in data-driven operations. Responsibilities include auditing quality standards, training associates, and reporting findings. This role is critical in maintaining high standards for customers.

Qualifications

• Master's degree required.
• 2+ years of experience in data-driven business operations processes.
• Ability to communicate effectively with senior management.

Responsibilities

• Review quality of perishable items during inbound.
• Reject damaged items and note details.
• Audit quality during picking and packing processes.
• Train associates on quality standards.

Skills

Experience with Microsoft Office products

Data-driven business operations

Communication to senior management

Education

Master's degree

Job description

Overview

1. Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items such as ice creams during the inbound at Amazon LPC (DC), spokes and vendors
2. Reject the damaged/defective items back to the vendor
3. Make a note of the items rejected during the inbound (by item/by vendor, quantity)
4. Audit the quality during picking & packing process performed by the LPC associates
5. Monitor the Packaging standards during packing process
6. Perform weekly audit of Bins and share weekly/daily report with the stakeholders
7. Train the spoke and LPC associates on quality, SOPs and packaging

About the team

Quality of Meat, Seafood, Produce and Perishable is a critical objective for Amazon Fresh and one of the two differentiators for Amazon Fresh customers. P3 Quality team is the one responsible for ensuring that we consistently meet and exceed on that high bar.

Qualifications

• Master's degree
• Experience with Microsoft Office products and applications
• Experience communicating to senior management and customers verbally and in writing
• 2+ years of data-driven business operations processes experience

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