Quality Manager

Rungta Hospital; Rajasthan; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Rungta Hospital in Rajasthan invites a Quality Assurance Lead to develop and implement hospital quality assurance and improvement programs. You will ensure compliance with accreditation standards (NABH/NABL) and regulatory requirements, and monitor key quality indicators.

You will conduct internal audits, facilitate external audits, identify gaps, implement CAPAs, train staff on quality standards, prepare documentation, and promote patient safety initiatives across departments.

Qualifications

• Experience in hospital quality management is required.
• Familiarity with NABH/NABL standards is preferred.

Responsibilities

• Develop and implement hospital quality assurance and improvement programs.
• Ensure NABH/NABL accreditation and regulatory compliance.
• Monitor key quality indicators and analyze performance data.
• Conduct internal audits and facilitate external audits/accreditation processes.
• Identify gaps in processes and implement CAPA.
• Train staff on quality standards, policies, and protocols.
• Prepare and maintain quality documentation, SOPs, and reports.
• Handle patient feedback, complaints, and grievance redressal mechanisms.
• Promote patient safety initiatives and risk management practices.
• Conduct root cause analysis for incidents and adverse events.
• Coordinate with all departments to ensure quality compliance.
• Monitor infection control practices in coordination with relevant teams.
• Lead continuous quality improvement projects.
• Ensure proper documentation and record maintenance as per standards.
• Stay updated with latest healthcare quality guidelines and best practices.

Skills

Quality management

Regulatory compliance

Auditing

Job description

• Develop and implement hospital quality assurance and improvement programs
• Ensure compliance with accreditation standards (NABH/NABL) and regulatory requirements
• Monitor key quality indicators and analyze performance data
• Conduct internal audits and facilitate external audits/accreditation processes
• Identify gaps in processes and implement corrective and preventive actions (CAPA)
• Train staff on quality standards, policies, and protocols
• Prepare and maintain quality documentation, SOPs, and reports
• Handle patient feedback, complaints, and grievance redressal mechanisms
• Promote patient safety initiatives and risk management practices
• Conduct root cause analysis (RCA) for incidents and adverse events
• Coordinate with all departments to ensure quality compliance
• Monitor infection control practices in coordination with relevant teams
• Lead continuous quality improvement (CQI) projects
• Ensure proper documentation and record maintenance as per standards
• Stay updated with latest healthcare quality guidelines and best practices

Role & responsibilities