Quality Manager

Nextenti Tech Private Limited; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

PF

Health Insurance

Job summary

Nextenti Tech Private Limited seeks a Quality Manager to lead hospital QA processes, ensure NABH compliance, and drive patient-safety initiatives. You will implement standardized administrative workflows, coordinate staff training, and manage documentation across departments.

Responsibilities include audit execution, data-driven quality improvements, report generation for Medical Director, and collaboration with HODs to ensure efficient hospital operations and adherence to NABH standards.

Qualifications

• MBA Health Care Management or equivalent in healthcare quality
• Experience in hospital quality management systems and NABH standards sought
• Ability to coordinate training, audits and documentation processes

Responsibilities

• Develop and implement standardized administrative processes
• Coordinate and conduct training events and workshops
• Document NABH processes and departmental procedures
• Train hospital staff on quality standards and patient safety
• Collect and analyze quality indicators from departments and implement corrective actions
• Conduct internal audits and maintain documentation across departments (Kitchen, Nursing, Pharmacy, Lab, Radiology, Security)
• Report key quality indicators to Medical Director quarterly as per NABH format
• Organize committee meetings and record MOMs
• Develop training modules and calendars with HODs/HR
• Coordinate staff training on hospital-wide policies and department policies
• Perform regular case sheet audits and address deficiencies
• Monitor death, MLC and DAMA case sheets monthly
• Ensure PNDT guidelines compliance for U/S reporting
• Maintain NABH-related documentation and processes
• Collaborate with all departments for smooth hospital operation
• Handle other duties assigned by management

Skills

Patient Safety

Quality Control

NABH Standards

Healthcare Quality

Process Improvement

Quality & Safety

NABH

Education

MBA Health Care Management

Job description

Job Description

JOB DESCRIPTION / RESPONSIBILITIES OF MANAGER - QUALITY

Department : Quality

Position : Manager/Incharge

Reporting To : General Manager

Dress Code : Specified Uniform / Formals with ID Card

Duty Hrs : As per schedule intimated from time to time.

The Responsibilities Of The Quality Manager Include The Following

• Responsible for developing and implementing standardized process for administration
• Responsible for effective coordinating and conducting training events and workshops
• Responsible for coordinating with the consultants in developing and documenting the Quality Management Systems in the form of Manuals, departmental procedures and work instructions
• Training on BLS/ACLS/ALSO to various Hospital staff i, e Nurses, Paramedics, Registrars & Consultants
• Collection, coordination of Quality indicators from various departments and take corrective & preventive measures based on Quality Indicators
• Surprise visit or Internal Audit of documentation of various departments includes Kitchen, Nursing, Pharmacy, Lab, Radiology, H.K & Security etc.
• Reporting of 12 mandatory Quality Indicators to Medical Director on quarterly basis as per prescribed format by NABH.
• Organizing the various Committee meeting & updating of MOM accordingly
• Conducting the various Mock drills as per schedule prepared.
• Developing the Training modules &Training calendar with coordination of various HOD’s /HR .
• Coordinating the training session to all the departmental staff in general hospital wide policies and their respective departmental policies.
• Active case sheets audit to be done regularly and identify the deficiencies.
• Monitoring of Death, MLC & DAMA case sheet audit on monthly basis.
• Monitoring as per PNDT guidelines Nil report is submitted from the desk of respective departments having U/S machine
• Documentation, filling of documents in the respective files, implementation, monitoring of NABH process.
• Responsible for developing and implementing standardized process for administration.
• Responsible for effective coordinating and conducting events and workshops.
• Developing and implementing policies and process for administrative procedures.
• Assisting in ensuring hospital operate efficiently and provide adequate medical care to patients.
• Collection of Quality Indicators from various departments.
• Documentation, filing of documents in the respective files, implementation, monitoring of NABH process.
• Coordinating with all the department for smooth functioning of the hospitals.
• Any other work assigned by the Management from time to time.

HR Details

• Name : Ch Ajay Kumar
• Phone : [phone]
• Mail : [e-mail]

Location

MLA Colony, Banjara Hills, Hyderabad, Telangana, India 500034

Qualification

MBA Health Care Management

Department

Quality

Skills

• Patient Safety Management
• Quality Control
• NABH Standards
• Healthcare Quality Management
• Process Improvement
• Specialization
• Quality And Patient Safety Management
• Healthcare Quality Management
• NABH
• Quality Control

Other Facilities Provided

• PF, Health Insurance