Quality Executive- Healthcare

Progenesis IVF Fertility Center; Thane; On-site; INR 350,000 - 550,000; Full time

Job summary

Progenesis IVF Fertility Center in India is seeking a detail-oriented Quality Executive to monitor and improve quality across organizational processes. You will ensure compliance with QMS, conduct audits, identify gaps, and drive continuous improvement.

The role requires performing RCA using tools like 5 Why, Fishbone, PDCA; preparing CAPA, maintaining SOPs and quality records; tracking KPIs and generating dashboards; and supporting ISO 9001 implementation and training across teams.

Qualifications

• Familiarity with Quality Management Systems and quality standards.
• Experience conducting quality inspections and internal audits.
• Ability to identify deviations and drive corrective actions.
• Knowledge of RCA methods and CAPA processes.
• Experience documenting SOPs, work instructions, and quality records.

Responsibilities

• Monitor and ensure compliance with established QMS policies and standards.
• Conduct quality inspections, process audits, internal audits, and compliance checks.
• Identify deviations, defects, non-conformities, and quality issues.
• Perform Root Cause Analysis using 5 Why, Fishbone, Pareto, and PDCA.
• Prepare, implement, and monitor CAPA actions.
• Develop and maintain SOPs, checklists, and quality documentation.
• Track KPIs, metrics, trends, and performance indicators.
• Prepare quality reports, dashboards, MIS reports, and presentations.
• Coordinate with cross-functional teams to resolve quality issues.
• Support ISO 9001 implementation and audit activities.
• Identify opportunities for process improvement and efficiency.
• Conduct awareness and training on quality procedures.

Skills

Quality management

Audits

CAPA

Root Cause Analysis

SOP development

Quality reporting

ISO 9001

Training

Job description

We are looking for a detail-oriented and results-driven Quality Executive to monitor, maintain, and improve quality standards across organizational processes.

The role will be responsible for ensuring compliance with quality standards, conducting audits and inspections, identifying process gaps, performing root cause analysis, implementing corrective and preventive actions, and driving continuous improvement initiatives.

Key Responsibilities

• Monitor and ensure compliance with established Quality Management Systems (QMS), policies, procedures, and quality standards.
• Conduct quality inspections, process audits, internal audits, and compliance checks.
• Identify process deviations, defects, non-conformities, and quality-related issues.
• Perform Root Cause Analysis (RCA) using tools such as 5 Why Analysis, Fishbone Analysis, Pareto Analysis, and PDCA.
• Prepare, implement, and monitor Corrective and Preventive Actions (CAPA).
• Develop, review, and maintain SOPs, work instructions, checklists, quality records, and process documentation.
• Track and analyze quality KPIs, metrics, trends, and performance indicators.
• Prepare periodic quality reports, dashboards, MIS reports, and management presentations.
• Coordinate with cross-functional teams to resolve quality issues and improve processes.
• Support ISO 9001 implementation, compliance, documentation, and audit activities, where applicable.
• Identify opportunities for process improvement, quality enhancement, and operational efficiency.
• Conduct awareness and training sessions related to quality procedures, standards, and processes.
• Maintain proper documentation and records for audits and compliance requirements.
• Follow up on audit observations, non-conformities, and improvement actions until closure.
• Coordinate with internal and external stakeholders to ensure quality requirements are clearly understood and implemented.
• Support management in implementing continuous improvement and quality assurance initiatives.