Quality Engineering Lead

Accenture; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture Chennai is seeking a Quality Engineering Lead to guide a team of quality engineers, coordinate multi-disciplinary planning, and integrate ecosystem components to accelerate delivery with high quality.

You will design end-to-end testing strategies, define key metrics, oversee test execution, and drive defect resolution while collaborating across teams to ensure reliable, scalable software releases. This role is based at our Chennai office.

Qualifications

• Must To Have Skills: Proficiency in Genesys Voice Platform.
• Strong knowledge of quality assurance methodologies and testing frameworks for voice platform technologies.
• Experience designing and executing comprehensive test plans and strategies for complex software systems.
• Ability to analyze and interpret test results to identify defects and improvements.

Responsibilities

• Lead development and implementation of quality assurance processes to ensure consistent delivery standards.
• Mentor junior team members to foster professional growth.
• Collaborate with cross-functional teams to align quality objectives with project goals.
• Oversee test execution and defect resolution across multiple teams.
• Define and monitor key testing KPIs and metrics.

Skills

Genesys Voice Platform

Education

15 years full time education

Job description

Project Role : Quality Engineering Lead

Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.

Must have skills : Genesys Voice Platform

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and ensure high-quality standards throughout the application lifecycle. This role requires overseeing the development of comprehensive testing strategies that align with business and functional requirements. The day also includes defining and implementing key performance metrics to monitor testing activities, managing test execution, and facilitating defect resolution to maintain the overall quality of the product. Collaboration across teams and continuous process improvement are integral parts of the daily routine.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead the development and implementation of quality assurance processes to ensure consistent delivery standards.
• Facilitate communication between cross-functional teams to align quality objectives with project goals.
• Mentor junior team members to foster professional growth and enhance team capabilities.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Genesys Voice Platform.
• Strong knowledge of quality assurance methodologies and testing frameworks related to voice platform technologies.
• Experience in designing and executing comprehensive test plans and strategies for complex software systems.
• Ability to analyze and interpret test results to identify defects and areas for improvement.
• Familiarity with defect tracking tools and test management software to streamline quality processes.
• Excellent problem-solving skills with a focus on delivering scalable and effective quality solutions.

Additional Information:

• The candidate should have minimum 5 years of experience in Genesys Voice Platform.
• This position is based at our Chennai office.
• A 15 years full time education is required.

15 years full time education

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