Quality & Compliance (Executive/ Manager)

GD Goenka Healthcare; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

GD Goenka Healthcare in Connaught Place, Delhi is seeking a Quality & Compliance Manager (Executive/ Manager) to oversee QA framework across academic, training, and operational functions. The role involves audits, compliance with regulatory guidelines, and driving process improvements.

Responsibilities include risk assessment, documentation, and liaison with universities and regulatory bodies to support certification and reporting processes.

Responsibilities

• Develop, implement, and monitor the quality assurance framework for academic, training, and operational functions.
• Conduct prelaunch and post launch periodic audits and quality checks to ensure adherence to institutional and regulatory guidelines.
• Evaluate centre performance through quality scorecards and feedback systems.
• Identify gaps, recommend corrective measures, and track closure of non-compliance issues.

Job description

Company: GD Goenka Healthcare

Location: Connaught Place, Delhi

Profile/ Designation:- Quality & Compliance (Executive/ Manager)

KEY RESPONSIBILITIES:-

The responsibility of the Quality & Compliance Manager would include, but are not limited to

1. Quality Assurance & Monitoring

• Develop, implement, and monitor the quality assurance framework for academic, training, and operational functions.
• Conduct prelaunch and post launch periodic audits and quality checks to ensure adherence to institutional and regulatory guidelines.
• Evaluate centre performance through quality scorecards and feedback systems.
• Identify gaps, recommend corrective measures, and track closure of non-compliance issues.

2. Compliance & Documentation

• Ensure all statutory, academic, and operational compliance requirements are met across centres.
• Maintain documentation for internal audits, external inspections, and accreditation purposes.
• Regularly review policy adherence, documentation accuracy, and record retention as per defined standards.
• Liaise with universities, industry partners, and regulatory bodies to support compliance reporting and certification processes.

3. Training & Process Improvement.

• Conduct orientation and training sessions on quality standards, process compliance, and documentation protocols.
• Facilitate internal reviews, feedback sessions, and workshops for continuous improvement.
• Support the development and revision of Standard Operating Procedures (SOPs) and quality manuals.
• Promote best practices and operational efficiency through data-driven insights and internal benchmarking.

4. Audit & Risk Management

• Plan and execute periodic internal audits for academic delivery, student services, and operational processes.
• Prepare audit reports and share actionable insights with management.
• Identify risks related to compliance deviations and recommend preventive strategies.
• Support external audits and ensure timely closure of audit findings.