Quality Auditor – Title & Settlement (Full owner Search)

JobItUs; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

JobItUs in Bengaluru seeks a title searcher/examiner with 4+ years in the US mortgage sector to review title reports for accuracy, completeness, and client standard compliance.

You will verify ownership, legal descriptions, liens, encumbrances, and restraints; resolve discrepancies; maintain QC reports on time; and adapt to shift requirements as needed.

Qualifications

• Minimum 4 years in US Mortgage sector as Title Searcher/Examiner or QA analyst.
• Strong knowledge of title processes, ownership, liens, and encumbrances.
• Ability to review and validate title reports for accuracy and compliance.

Responsibilities

• Perform quality audits on title search/examination reports for accuracy and insurability.
• Verify ownership, legal descriptions, liens, encumbrances, and restrictions.
• Research records to confirm title legitimacy and current status.
• Identify and mitigate title risks; maintain QC reports on time.
• Follow SLAs, quality standards, and shift requirements.

Skills

Title search

Title examination

Quality audits

Attention to detail

US mortgage knowledge

Report review

Client communication

Tools

ResWare

MS Office

Landex

Tapestry

Netronline

GSCCA

Job description

Job Summary

A Professional possessing a minimum of 4 years of experience in the US Mortgagesector as a Title Searcher / Title Examiner (having previously worked for Search) / Title -Quality Analyst, tasked with the review and validation of title search and title summaryreports to guarantee their accuracy, completeness, and compliance with both companystandards and client requirements. This role demands a strong attention to detail,comprehensive knowledge of title processes, and the ability to detect and resolvediscrepancies in property records. It is crucial to accurately maintain and deliver thetitle QC report within the agreed-upon quality, turnaround time, and productivitystandards. Flexibility in shift timings is necessary to manage the process basedonbusiness or client demands!

Primary Duties

• Perform quality audits on title search and examination reports for accuracy,compliance, and insurability
• Verify ownership, legal descriptions, liens, encumbrances, easements, and propertyrestrictions
• Research historical and current records to confirm title legitimacy and currentproperty status
• Identify, document, and help mitigate title risks and issues that may impactinsurability or business risk
• Ensure compliance with state, local, and client-specific guidelines
• Resolve client queries within SLA and prevent escalations
• Ensure SLAs, quality standards, and delivery timelines are consistently met
• Manage multiple priorities and sub-functions effectively
• Analyse issues and drive continuous process improvements with leadership
• Communicate effectively and share domain knowledge with team members
• Participating in client meetings, updates, and training
• Maintain flexibility with shifts and business requirements

Roles & Responsibilities

• Strong understanding of property records, deeds, mortgages, liens, and titleinsurance requirements
• Demonstrate strong expertise in property records, deeds, mortgages, liens, and titleinsurance requirements
• Ensure high accuracy, attention to detail, and adherence to defined processworkflows and quality standards
• Analyse files, resolve issues independently, and meet deadlines in a fast-pacedenvironment
• Identify production gaps and recommend process improvements to leadership
• Adapt quickly to changing business needs, processes, and schedules (includingovertime/weekends)
• Communicate effectively and maintain strong professional and interpersonalrelationships
• Strictly follow organisational policies, checklists, and compliance requirements
• Contribute to training materials, knowledge sharing, and team capability building
• Maintain schedule adherence, professionalism, and the highest standards of integrity

Knowledge

• Previous experience in US Mortgage/Real Estate Title Search
• Knowledge of different types of mortgages and its functioning
• Knowledge of functions of Mortgage companies
• Knowledge of ResWare or equivalent integrated application (added advantage)

Responsibilities for Risk & Data Security

• Strictly follow Security Awareness Policy set by organisation
• Must not download any information from any unreliable website. Employees are not permitted to access any other website. Use the internet for office purpose only
• Must Log Off or Lock away the computer when not in use. Shut down the computerproperly along with the power supply at the end of workday/night
• Must not send unwanted emails to colleagues or client
• He/she is accountable for IT assets and data of the company
• Must not discuss organisation/Project related matters outside the office premiseand/or in public places
• Must not share official Email address to any 3rd party unless approved by the head ofdepartment
• Should not access areas that are designated as restricted, unless authorised to do so
• Immediately report system incidents, if any, to the IT department
• Must not connect any external storage devices like a Pen drive, Floppy, CD, DVD etc.to any computer
• Must ensure usage of information systems is as per job responsibility
• Must not open E-mail attachments which are received from un-recognised source
• Must not copy, collect, or propagate any of the organisation data, software,documents to any outside network
• Must maintain clean desk policy. Do not leave any confidential information lyingaround workstation/desk un-attended
• Do not use Public Wi-Fi

Responsibilities towards the Client

• Preserve client’s confidentiality at all costs
• Prioritise client's queries and concerns
• Should understand and analyse the client's query and respond effectively
• Maintain high level of professionalism and competence in client communications(email or verbal)
• Ensure turn times and Quality is delivered to client as per agreed set standard
• Develop a strong relationship with the client and generate trust with an open andinteractive communication

Skills & Ability

• Good verbal and written communication skills
• Strong research, analytical, problem-solving skills
• Must be customer service oriented, and team player.
• Excellent organisational skills and attention to detail
• Competent with MS office

Must have skills

• Title search
• Title Examination
• Title Report
• Error Analysing and Solving

Good to have skills

• Tapestry
• Netronline
• GSCCA
• Title Searcher
• Landex