Quality assurance

Chain IQ Group AG; Mumbai; On-site; INR 600,000 - 1,050,000; Full time

Job summary

Chain IQ Group AG in Mumbai is seeking a Quality Assurance Consultant to support internal controls and ensure robust reporting and process integrity across locations. This role focuses on optimizing control frameworks, delivering clear solutions, and contributing to continuous improvement within the SSC.

You will collaborate with the Head of Internal Control, coordinate with multiple departments, and help maintain KPI tracking, SLAs, and compliance in a global procurement environment.

Responsibilities

• Provides support to Head of Internal Control to ensure staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems
• Ensures the provision of services on request and support for recurring projects
• Acts as a point of escalation and solution of internal and external customer requests, depending on need
• Helps to create and fulfill the internal control plan within SSC Bucharest but also to maintain an efficient internal control framework for all departments in the Chain IQ group but also for all its clients
• Respects the policies and procedures related to the internal control activity within Chain IQ
• Ensures that performance objectives are met: KPI - performance indicators, SLA and other objectives that may occur
• It is oriented towards continuous improvement / automation / optimization and analysis of existing processes, providing guidance for those with whom it collaborates / counterparts

Job description

Job Description:

At Chain IQ, your ideas move fast. Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

Job Description For Quality Assurance Consultant

The Internal Controls Consultant has the following responsibilities:

• Provides support to the Head of Internal Control to ensure that staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems;
• Ensures the provision of services on request and support for recurring projects;
• Acts as a point of escalation and solution of internal and external customer requests, depending on need;
• Helps to create and fulfill the internal control plan within SSC Bucharest but also to maintain an efficient internal control framework for all departments in the Chain IQ group but also for all its clients;
• Respects the policies and procedures related to the internal control activity within Chain IQ
• Ensures that performance objectives are met: KPI - performance indicators, SLA and other objectives that may occur;
• It is oriented towards continuous improvement / automation / optimization and analysis of existing processes, providing guidance for those with whom it collaborates / counterparts;

Join a truly global team.

We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.

Chain IQ – Create. Lead. Make an impact.

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