Quality Analyst Practice Source

Ameriprise Financial Services, LLC; Gurugram District; Hybrid; INR 700,000 - 900,000; Full time

Job summary

Ameriprise India LLP is seeking a PracticeSource Quality Analyst to perform quality checks on servicing teams' deliverables and provide constructive feedback based on QA and compliance parameters. The role includes mentoring teammates and contributing to team objectives to improve advisor experience.

We value in-office collaboration with face-to-face interaction; employees work in the office at least three days a week, with two days remote, and the role follows full-time hours with a timing of

Qualifications

• Relevant working experience in Quality Assurance.
• Masters degree or equivalent.

Responsibilities

• QA review support and feedback delivery on servicing teams' deliverables.
• Provide written feedback per process, QA and compliance parameters.
• Mentoring/support to analysts from servicing teams.
• Assist with managing queries and knowledge sharing.

Skills

Quality Assurance

Education

Master's degree or equivalent

Job description

Job Description:

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality.

Key Responsibilities

• - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams.
• - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition.
• - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors.
• - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc.

Required Qualifications

Preferred Qualifications

• Relevant working experience (Quality Assurance)
• Masters degree or equivalent

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process

Full-Time/Part-Time

Full time

Timings

(8:00p-4:30a)

India Business Unit

AWMPO AWMP&S Presidents Office

Job Family Group

Business Support & Operations

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.