Quality Analyst-PracSrc IND

Threadneedle group; India; On-site; INR 500,000 - 650,000; Full time

Job summary

Ameriprise India LLP invites applications for a PracticeSource Quality Analyst responsible for quality checks on servicing deliverables and providing constructive feedback to improve accuracy and compliance.

The role emphasizes mentoring analysts, updating skills, and handling queries with clear communication to ensure timely, high-quality outputs. Full-time role based in India with standard business hours; commitment to inclusive hiring.

Qualifications

• QA experience in financial services or similar domain.
• Strong communication and feedback skills.
• Ability to mentor analysts and ensure quality.
• Experience with quality assurance processes.

Responsibilities

• QA review support and feedback delivery to servicing teams.
• Provide mentoring to analysts.
• Stay up-to-date with QA areas and contribute toward value addition.
• Manage queries and respond to feedback to avoid repetition.

Skills

Quality Assurance

Communication

Mentoring/Coaching

Education

Masters degree or equivalent

Tools

QA Tools

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality.

Key Responsibilities

• QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams.
• Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition.
• Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors.
• Administrative work - Timely workflow updation, revision requests processing, responding to emails etc.

Required Qualifications

Preferred Qualifications

• Relevant working experience (Quality Assurance)
• Masters degree or equivalent

Full-Time/Part-Time

Full time

Timings

(8:00p-4:30a)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Business Support & Operations

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.