Quality Analyst-PracSrc IND

Ameriprise Financial Services, LLC; Dadri; On-site; INR 400,000 - 700,000; Full time

Job summary

Ameriprise India LLP is seeking a PracticeSource Quality Analyst to perform quality checks on servicing deliverables and provide constructive feedback. The role emphasizes mentoring analysts, process adherence, and ownership to ensure timely, high-quality outputs in a financial services setting.

The position requires strong communication and QA expertise, with a focus on improving advisor experience and maintaining compliance within the India Business Unit.

Qualifications

• Relevant working experience (Quality Assurance)
• Masters degree or equivalent

Responsibilities

• QA review feedback delivery per process requirements and QA/compliance parameters; provide written feedback and mentoring
• Ongoing skillset upgrades to stay updated and support teams
• Managing queries and clarifications to avoid repeated errors
• Administrative tasks: timely workflow updates and email responses

Skills

Quality Assurance

Mentoring

Communication

Education

Masters degree

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality.

Key Responsibilities

• QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams.
• Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition.
• Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors.
• Administrative work - Timely workflow updation, revision requests processing, responding to emails etc.

Required Qualifications

Preferred Qualifications

• Relevant working experience (Quality Assurance)
• Masters degree or equivalent

Full-Time/Part-Time

Full time

Timings

(8:00p-4:30a)

India Business Unit

AWMPO AWMP&S Presidents Office

Job Family Group

Business Support & Operations

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.