Quality Analyst- Digital Marketing Domain

Wipro; Pune District, Chennai; In loco; INR 800.000 - 1.600.000; Tempo pieno

Descrizione del lavoro

Wipro is seeking a Senior Associate Digital Operations Quality in India. The role focuses on audits, quality assurance, and process compliance within digital advertising operations. You will validate campaigns, analyze defects and drive CAPA with cross-functional teams.

The position requires 3-6 years of relevant experience, a graduate degree, and strong Excel/PowerPoint skills. Work location is Chennai or Pune, with 100% work from office during US hours, Night shift alignment.

Competenze

• Graduate in any discipline; 3-6 years in digital advertising operations or QA preferred.
• Detail-oriented with hands-on audits, process compliance and quality assurance experience.
• Strong English communication; CEFR level B2-C1 preferred.
• Proficient in MS Excel and PowerPoint.

Mansioni

• Conduct transaction and process audits across digital advertising service lines.
• Validate campaign setup, order processing, workflow compliance, documentation, and QA activities.
• Identify quality defects, trends, risks and control gaps through audits.
• Perform root cause analysis and recommend CAPA.
• Participate in calibration sessions with internal teams and clients.
• Maintain audit evidence, quality records, and compliance documentation.
• Publish quality reports, dashboards, and trend analyses.
• Support process transitions and continuous improvement initiatives.

Conoscenze

Digital Advertising Ops

QA & QC

Process Audits

RCA & CAPA

Campaign Setup Validation

Sampling & Error Classification

MS Excel & PowerPoint

Stakeholder Management

Attention to Detail

Formazione

Graduate in any discipline

Strumenti

Google Ads

DV360

Google Analytics

CRM tools

Descrizione del lavoro

Hiring Alert | Senior Associate Digital Operations Quality Location: Chennai / Pune (Work from Office) Shift: Night Shift (Aligned to US Business Hours) | Weekdays Experience: 3-6 Years Education: Graduate in any discipline (Marketing, Advertising, Media, Analytics, Business, Commerce, or related disciplines prefered)We are looking for a detail-oriented and quality-driven Senior Associate Digital Operations Quality to join our team. If you have hands‑on experience in digital advertising operations, campaign audits, process compliance, and quality assurance, this is a great opportunity to advance your career.

Key Responsibilities:

Conduct transaction and process audits across digital advertising service lines Validate campaign setup, order processing, workflow compliance, documentation, and QA activities Identify quality defects, trends, risks, and control gaps through systematic audits Perform root cause analysis and recommend corrective and preventive actions (CAPA) Participate in internal and client calibration sessions Maintain audit evidence, quality records, and compliance documentation Publish quality reports, dashboards, and trend analysis reports Support process transitions, readiness assessments, operational excellence, and continuous improvement initiatives

Required Skills:

• Digital Advertising Operations & Campaign Operations
• Quality Assurance (QA), Quality Control (QC), and Process Excellence
• Process/Transaction Audits and Compliance Assessments
• Root Cause Analysis (RCA) & Quality Reporting
• Campaign Setup and Order Processing Validation
• Sampling Methodologies & Error Classification
• Advanced MS Excel and PowerPoint
• Strong stakeholder management and calibration experience
• Excellent attention to detail and analytical skills

Preferred Expertise:

• Google Ads, Meta Ads Manager, DV360, Google Analytics
• CRM and workflow management tools
• Lean Six Sigma, COPC, ISO, or Quality Management Systems
• Quality scorecards, audit frameworks, and dashboard reporting
• Green Belt or Quality Analyst certifications

Communication:

• Strong English communication skills (Read, Write & Speak)
• CEFR Level B2-C1 preferred

Work Location: Chennai / Pune Work Mode: 100% Work from Office Shift: Night Shift (US Business Hours)If you're passionate about driving quality, improving operational excellence, and ensuring high standards in digital advertising operations, we'd love to hear from you!