Quadient Workflow Engineer

WebSenor Ltd; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

WebSenor Ltd invites a skilled Quadient Workflow Engineer to join our hybrid team in Noida. You will design, develop, and optimize CCM workflows, integrate Quadient Inspire with Azure data services, and coordinate with print/output systems for reliable document delivery.

The role emphasizes end-to-end workflow orchestration, cloud-based integration, and high-volume processing. A 5+ year background in Quadient Inspire and CCM is required.

Qualifications

• 5+ years of hands-on experience with Quadient Inspire and CCM solutions.
• Experience designing and supporting enterprise document workflows.
• Experience with high-volume document generation and output management environments.
• Experience integrating CCM platforms with enterprise applications and cloud services.

Responsibilities

• Design, develop, configure, and maintain Quadient Inspire workflows using Designer, Scaler, Interactive, and Automation.
• Develop and support end-to-end customer communication workflows including composition, template management, formatting, and delivery.
• Build and optimize enterprise document processing workflows for high‑volume batch and real‑time communications.
• Integrate Quadient Inspire with BlueCrest print and mail systems; design Azure-based cloud integrations.

Skills

Quadient Inspire

CCM

Cloud engineering

Data integration

REST APIs

XML/JSON/CSV

Education

Bachelor’s degree in CS/IT/Engineering

Tools

Quadient Inspire Designer

Quadient Inspire Scaler

Quadient Inspire Interactive

Quadient Inspire Automation

BlueCrest

Azure Data Factory

Azure Data Lake Storage

Job description

Job Title:Quadient Workflow EngineerExperience:5+ YearsEmployment Type:Full-Time

Role Summary

We are seeking an experiencedQuadient Workflow Engineerwith strong expertise inCustomer Communications Management (CCM), Quadient Inspire, Azure Cloud services, and enterprise document workflow integrations. The ideal candidate will have hands‑on experience designing, developing, and optimizing scalable document generation and distribution workflows, integratingQuadient Inspirewith cloud‑based data platforms and enterprise print/output management systems such asBlueCrest.

This role requires a combination of CCM development, workflow automation, data integration, and cloud engineering skills to deliver reliable, high‑performance document communication solutions. The candidate will be responsible for supporting the complete document lifecycle, including composition, processing, bundling, delivery, monitoring, and compliance.

Key Responsibilities

Design, develop, configure, and maintainQuadient Inspire workflowsusing:

• Quadient Inspire Designer
• Quadient Inspire Scaler
• Quadient Inspire Interactive
• Quadient Inspire Automation

Develop and support end‑to‑end customer communication workflows, including:

• Document composition
• Template management
• Formatting
• Document assembly
• Bundling
• Print and digital delivery

Build and optimize enterprise document processing workflows for high‑volume batch and near real‑time communications.

IntegrateQuadient Inspire solutions withBlueCrest print and mail management systemsfor production document delivery.

Design and implement cloud‑based integrations using Azure services, including:

• Azure Data Factory (ADF)
• Azure Storage / Data Lake
• Azure Functions
• Azure Logic Apps
• Azure Service Bus
• Azure Event Grid

Develop data ingestion and transformation pipelines using Azure data services, including Databricks and Synapse where applicable.

Implement workflow orchestration and event‑driven processing architectures.

Develop integrations using:

• REST APIs
• SOAP services
• File‑based integrations
• XML
• JSON
• CSV data formats

Ensure seamless data flow between Quadient, BlueCrest, Azure platforms, and downstream communication channels.

Optimize workflow performance, scalability, and reliability for enterprise communication platforms.

Implement monitoring, logging, alerting, and error‑handling frameworks.

Support document compliance requirements, including:

• Regulatory standards
• Audit requirements
• Document retention
• Archival processes

Troubleshoot workflow failures, integration issues, and production incidents.

Collaborate with architects, developers, DevOps teams, business stakeholders, and operations teams.

Participate in solution design workshops, code reviews, testing activities, deployment cycles, and continuous improvement initiatives.

Required QualificationsEducation

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.

Experience

• 5+ years of hands‑on experience withQuadient Inspireand CCM solutions.
• Strong experience designing and supporting enterprise document workflows.
• Experience working with high‑volume document generation and output management environments.
• Experience integrating CCM platforms with enterprise applications and cloud services.

Required Technical SkillsQuadient Inspire Expertise

Strong hands‑on experience with:

• Quadient Inspire Designer
• Quadient Inspire Scaler
• Quadient Inspire Interactive
• Quadient Inspire Automation

Experience in:

• Document composition
• Template development
• Workflow configuration
• Document lifecycle management
• Output management
• Dynamic content generation
• Personalization and business rules

Cloud & Integration Technologies

Strong experience with Microsoft Azure services:

• Azure Data Factory (ADF)
• Azure Blob Storage
• Azure Data Lake Storage
• Azure Functions
• Azure Logic Apps
• Azure Service Bus
• Azure Event Grid
• Azure Synapse Analytics
• Azure Databricks (Preferred)

Data Engineering & Integration

Experience with:

• ETL/ELT processes
• Data ingestion pipelines
• Workflow orchestration
• Data transformation
• Enterprise integration patterns

Strong knowledge of:

• REST APIs
• SOAP services
• XML
• JSON
• CSV processing

Programming & Scripting

Experience with:

• SQL
• Python
• JavaScript

Ability to develop scripts for:

• Data processing
• Workflow automation
• Integration support
• Troubleshooting

Output Management & Production Systems

Experience with:

• BlueCrest print and mail solutions
• Enterprise document delivery platforms
• High‑volume batch processing environments
• Print, email, and digital communication channels

Preferred Skills

• Experience in Customer Communication Management (CCM) implementations.
• Knowledge of enterprise communication standards and document governance.
• Experience with cloud‑native architectures and event‑driven systems.
• Experience with monitoring and observability tools.
• Understanding of security, compliance, and audit requirements for customer communications.
• Experience working in Agile development environments.
• Familiarity with DevOps practices, CI/CD pipelines, and release management.

Key Competencies

• Quadient Inspire Development
• CCM Workflow Engineering
• Document Composition & Automation
• Azure Cloud Integration
• Data Pipeline Development
• Enterprise Application Integration
• Workflow Optimization
• Production Support
• Performance Tuning
• Troubleshooting & Root Cause Analysis
• API Integration
• Collaboration & Communication

Role Outcomes

The successful candidate will:

• Deliver scalable and reliable customer communication workflows.
• Enable seamless integration between Quadient, Azure and enterprise print platforms.
• Improve document processing efficiency and automation.
• Ensure secure, compliant, and high‑quality customer communication delivery.
• Support modernization of enterprise CCM solutions through cloud‑enabled architectures.

Work Location: Hybrid remote in Noida, Uttar Pradesh (Noida)