QA/ QC System Expert

gsknch; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Haleon is seeking a QA Digital Expert to drive digital transformation in Quality Assurance, implementing eQMS, LIMS, and MES to improve compliance and efficiency.

You will lead validation, data governance, and analytics, collaborating with IT and QA to deliver scalable digital quality solutions across manufacturing, QC, and QA functions.

Qualifications

• BSc/ MSc Science graduate with relevant experience.
• Healthcare/FMCG manufacturing or quality operations experience.
• Experience with eQMS, LIMS, SAP, Proficy systems.
• Strong Computer System Validation (CSV) knowledge.
• Familiarity with ALCOA+ data integrity principles.
• Basics of analytics/BI tools.

Responsibilities

• Lead digital QA system implementation and integration across plants.
• Ensure data integrity and regulatory compliance (USFDA, MHRA, EU GMP).
• Drive paperless initiatives and digital workflows in QA.
• Validate CSV for GxP systems and maintain audit readiness.
• Develop KPIs and dashboards for quality performance.
• Oversee QA document management and calibration planning.

Skills

Quality Assurance

Data analytics

BI tools

Documentation

Stakeholder management

Data integrity

Education

BSc/MSc Science

Tools

SAP

LIMS

Proficy

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The QA Digital Expert is responsible for driving digital transformation initiatives within the Quality Assurance function. This role focuses on implementing, managing, and optimizing digital quality systems (eQMS, LIMS, MES) to enhance compliance, data integrity, and operational efficiency in alignment with GMP and regulatory requirements.

Role Responsibilities

Project Start Up Phase:

• Timely input to the process/ equipment's quality system requirements.
• Ensures that appropriate systems are implemented and maintained.
• Ensures the right validation protocols are developed for the new site validation and documentation.
• SAP QM Master data Set Up
• SAP QR Lane Set Up
• Smart LIMS Set Up for Lab Instruments
• Proficy Set Up
• VEEVA Set Up For Plant and regulatory Licenses

Once the site is operational: Commercial production

1. Digital Quality Systems Implementation

   Lead implementation and enhancement of digital QA systems (eQMS, LIMS, QMS software, TrackWise, Veeva, etc.). Collaborate with IT and QA teams to define system requirements and workflows. Ensure smooth system integration across manufacturing, QC, and QA functions.

2. Data Integrity & Compliance

   Ensure compliance with ALCOA+ data integrity principles and regulatory expectations (USFDA, MHRA, EU GMP). Design and monitor data governance frameworks. Conduct periodic data integrity audits and risk assessments.

3. Process Digitalization

   Drive paperless initiatives (electronic batch records, electronic logbooks, digital workflows). Automate quality processes such as deviations, CAPA, change control, training management. Improve data visibility through dashboards and reporting tools.

4. System Validation & Compliance

   Ensure CSV (Computer System Validation) compliance for all GxP systems. Review and approve validation documentation (URS, IQ/OQ/PQ, validation reports). Maintain audit readiness for computerized systems.

5. Analytics & Continuous Improvement

   Utilize data analytics to identify trends, risks, and improvement opportunities. Develop KPIs and dashboards for quality metrics. Support predictive quality and risk-based decision-making.

6. QA Document management

   • Lab Equipment PM and Calibration Planner
   • Reviews Operational, Quality etc SOP
   • Reviews QMS Document as and when needed
   • Issue and retrieval of control copies

Why you?

Basic Qualifications

• Bsc/Msc Science Graduate with 3+yrs of experience
• Experience in the healthcare/FMCG industry in the area of manufacturing, quality or technical operations.
• Experience with eQMS
• Knowledge of LIMS, SAP, Proficy systems
• Strong understanding of Computer System Validation (CSV / CSA)
• Familiarity with data integrity principles (ALCOA+)
• Basic understanding of analytics / BI tools

Preferred Qualifications

• Detail-oriented with analytical mindset
• Excellent documentation and compliance knowledge
• Problem-solving and decision-making skills
• Effective communication and stakeholder management

Job Posting End Date

2026-09-09

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or o