QA Engineer

Arthur J. Gallagher & Co. (AJG); Ernakulam; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Gallagher in India is seeking a Software Quality Assurance Engineer with 2+ years of hands-on testing experience to join our team. You will collaborate with developers, product managers, and other QA engineers to ensure software quality across web, mobile, and desktop applications.

You will design test plans, execute test cases, report defects (JIRA), and participate in Agile ceremonies to drive quality through the SDLC.

Qualifications

• Bachelor's degree in CS, Engineering, or related field.
• 2+ years in software QA or testing roles.
• Strong knowledge of SDLC, QA methodologies, tools, and processes.
• Some experience with automation tools or performance testing.

Responsibilities

• Perform manual and/or automated testing across web, mobile, and desktop platforms.
• Design, develop, review and execute test plans, test cases, and test scripts for web, mobile, and desktop applications.
• Execute various tests including system, functional, regression, UAT, performance, and test automation.
• Report defects in JIRA with steps to reproduce and adequate information.
• Participate in root cause analysis with development teams.
• Respond promptly to bug information requests and verification.
• Participate in Agile/Scrum ceremonies including sprint planning and retrospectives.
• Contribute to continuous improvement of QA processes and methodologies.

Skills

QA methodologies

Agile/Scrum

Communication skills

Problem solving

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

Test automation tools

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Title: Software Quality Assurance Engineer

Job Summary: We are seeking a meticulous, proactive and detail-oriented Software Quality Assurance (SQA) Engineer with 2+ years of experience to join our team. The ideal candidate will be responsible for ensuring the quality and reliability of our software applications. You will collaborate with developers, product managers, and other QA engineers to identify, report, and resolve issues throughout the software development lifecycle.

How you'll make an impact

Responsibilities:

• Perform manual and/or automated testing across various platforms (web, mobile, desktop).
• Design, develop, review and execute test plans, test cases, and test scripts for web, mobile and desktop applications.
• Typical tests may include system testing, functional testing, regression testing, user acceptance testing, performance testing, and/or test automation.
• Report defects in the defect tracking system (e.g., JIRA), providing adequate information to the development team with steps to reproduce the issue.
• Participate in root cause analysis with development.
• Responsible for prompt response to bug information requests and verification.
• Participate in Agile/Scrum ceremonies including sprint planning and retrospectives
• Contribute to the continuous improvement of QA processes and methodologies

About you

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 2+ years of experience in software QA or software testing roles.
• Strong knowledge of SDLC, QA methodologies, tools, and processes.
• Some experience in any of the automation tool or frameworks or performance is required.
• Familiarity with Agile/Scrum development processes.
• Excellent verbal and written communication skills is a must.
• Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle.
• Capable of handling multiple tasks concurrently.
• Ability to work effectively under pressure and identify ambiguity and drive for clarity.
• Must be proactive and have a desire to learn new skills.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)