Purchasing and Procurement Associate (P2P, Accounts Payable)

Wolters Kluwer N.V.; Pune District; On-site; INR 450,000 - 900,000; Full time

Job summary

Wolters Kluwer in Pune, India seeks a Purchasing and Procurement Associate to support efficient, compliant procurement operations. You review requests, process requisitions and purchase orders, maintain records, and resolve queries across stakeholders with a focus on service levels.

The role offers exposure to contract lifecycle aspects and procurement tooling, with opportunities to contribute ideas for process improvements and customer service enhancements.

Qualifications

• Experience in purchasing/procurement operations or shared services.
• Strong attention to detail and ability to process transactions accurately.
• Excellent written and verbal communication and collaboration skills.
• Ability to work with cross-functional international stakeholders.
• Proficient in Microsoft Office and related digital tools.

Responsibilities

• Calendar planning and renewal management.
• Handle transactions for sub-functions like procurement helpdesk and catalog management.
• Create and review requisitions; determine procurement workflow based on category and governance.
• Manage requests in Coupa from intake to PO issuance within SLAs.
• Perform due diligence and validation to ensure completeness and compliance.
• Coordinate reviews with Sourcing, Risk, Finance and Contract Administration teams.
• Communicate with requesters, approvers, suppliers, and internal teams on queries.
• Serve as primary contact for procurement inquiries and processes.
• Resolve routine issues and escalate bottlenecks; update suppliers on status.
• Maintain accurate procurement records and audit trails.
• Support reporting and continuous improvement of procurement operations.
• Ensure adherence to policies, controls, and audit standards.

Tools

Coupa

Ariba

SAP

Oracle

Job description

Purchasing and Procurement Associate – Wolters Kluwer - Global Business Services - Center of Excellence Procurement and Sourcing Job Description summary

The Center of Excellence part of our Global Business Services divisions supports our worldwide sourcing and procurement activities. The activities managed within the CoE are deal support, PR to PO process, reporting & analytics, contract management, tooling support & administration and customer & buying experience services.

The candidate would spend time of minimum three-six months on each sub-function and learn various aspects of purchasing and contract lifecycle management and expected to provide ideas and brainstorm with colleagues in the following areas: Process improvement Enhanced customer service Transaction quality.

Job Description

Business Title: Purchasing and Procurement Associate

The associate is responsible for supporting efficient, compliant, and customer-focused procurement operations. The role works with internal stakeholders to review purchasing requests, process requisitions and purchase orders, maintain accurate procurement records, and resolve operational queries within agreed service levels.

Roles & Responsibilities

Key Accountabilities

• Calendar planning & renewal
• Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.
• Create & review requisitions and determine the appropriate procurement workflow based on category, contract requirements, risk profile, and governance needs.
• Manage procurement requests in Coupa from intake through PO issuance while meeting defined SLAs and turnaround times.
• Perform procurement due diligence and validation checks to ensure requests are complete, compliant, and supported by appropriate documentation.
• Identify and coordinate required reviews with Sourcing, Risk, Finance and Contract Administration teams.
• Coordinate with requesters, approvers, suppliers, Finance, and other internal teams to resolve purchasing queries and transaction issues.
• Serve as a primary contact for procurement-related inquiries and provide guidance on procurement processes and approval requirements.
• Help resolve routine procurement issues, follow up on open actions, and communicate with suppliers regarding order status and transactional updates.
• Maintain accurate procurement records, documentation, and audit trails.
• Monitor open requisitions and purchase orders, follow up on pending actions, and escalated delays or process bottlenecks.
• Support reporting, process improvement initiatives, and continuous optimization of procurement operations.
• Ensure adherence to procurement policies, internal controls, compliance requirements, and audit standards.
• Resolve invoice-related issues and coordinate with suppliers, Accounts Payable, and stakeholders for timely resolution.

Key Competencies

• Hands-on experience with Coupa and/or other procurement or ERP tools such as Ariba, SAP, or Oracle.
• Understanding of purchase requisition, purchase order, supplier onboarding, catalog, and procurement helpdesk processes.
• Strong attention to detail and ability to process transactions accurately within defined timelines.
• Strong analytical and problem-solving ability with a focus on practical solutions and results.
• Knowledge of procurement policies, controls, and customer service processes.
• Ability to collaborate, build trusted relationships, and drive action across stakeholders, suppliers, and cross-functional teams.
• Strong process acumen and a continuous-improvement mindset.
• Ability to prioritize multiple requests and work effectively in a team environment.
• Strong interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office and relevant digital tools.

Additional Responsibilities

Proactively pursues professional development activities (e.g., reviewing professional publications, establishing personal networks). Manages time and company resources appropriately. Performs other duties as requested by senior leadership.

Education and Experience

Minimum Experience: 1-2 years of experience in purchasing, procurement operations, shared services, or a related customer-service environment, including:

• Collaborating with cross-functional international stakeholders across the company
• Collaborating with people from a variety of diverse backgrounds and cultures
• Collaborating with multiple internal teams
• Demonstrating excellent written and verbal communication
• Demonstrating organizational, time management, and multi-tasking skills
• Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams, etc.)

Shift Timings

Candidates should be willing to work from office (3 days a week) and flexible in working multiple shifts to support other offices of Wolters Kluwer, shift timings mentioned below:

3:00 PM IST to 12:00 AM IST

6:00 PM IST to 3:00 AM IST

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Join us at Wolters Kluwer

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.

Our Commitment to Inclusion

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.