Project Quality Manager

Hitachi Energy; Delhi; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Hitachi Energy is seeking a seasoned Quality Lead to plan, organize, and monitor all quality work on EPC projects. You will align contract quality demands with the HVDC IMS, guide the project team, communicate with the customer, and escalate risks to stop execution when necessary.

You will implement the project quality plan (PQP), drive QA/QC, manage ITPs, and maintain the master ITP register, while ensuring compliance with codes, standards, and safety values.

Qualifications

• Bachelor’s degree in Technical / engineering / Quality management.
• 5+ years of professional experience in EPC/project-based environments.
• Experience in process management in project business, preferably in energy or automation industry.
• Understanding of Salesforce and handling customer feedback.
• Proficient in Microsoft Office and Power BI.
• Multicultural experience, proactive, self-motivated, flexible.
• Strong written and verbal communication in English.

Responsibilities

• Participate in project kickoff to ensure Quality plan, Inspection & Test Program and all Quality requirements are communicated and implemented.
• Develop, implement and follow up the project quality plan (PQP) based on IMS and project-specific procedures.
• Drive Quality culture, QA, QC and compliance with local codes, standards, laws and regulations.
• Communicate the inspection and test program (ITP) to the client in a timely manner, aligned with schedule.
• Create and maintain the master ITP register based on input from various functions.
• Follow up on customer feedback scores and trends, ensure project requirements are implemented.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy’s core values of safety and integrity.

Skills

Quality management

Project management

Communication

English proficiency

Education

Bachelor's degree in Technical / engineering / Quality management

Tools

Salesforce

Power BI

Microsoft Office

Job description

The Opportunity

Plan, organize, lead and monitor all Quality work related to the project. Analyse and consider the quality demands of the contract and align them to HVDC's quality management system. Support and guide the project core team in all quality related issues in the project to support project objective achievement in terms of quality, supplier & subcontractor quality, and customer satisfaction. Coordinate all quality related discussion with the Customer. Flag for and stop execution of project if the quality risks are too high.

How You’ll Make An Impact

• You will participate to Project kick off meeting to ensure that the Project Quality plan, Inspection & Test Program and all Quality requirements are communicated and implemented on the Project Main point of contact and Interface with the customer on test coordination & Project Quality issues.
• You will develop, implement and follow up the quality management system (QMS) for the project in the form of the project quality plan (PQP). The PQP shall be based on HVDCs IMS in addition to specific project specific procedures, deviations to IMS processes and documents are to be discussed and risks registered within the project deviation database.
• You will drive Quality culture, Quality Assurance, Quality Control and compliance with local codes & standards, law & regulations on the Project, develop and implement a Project Quality audit schedule as per customer requirements and the internal requirements of the Business and the Quality Management System.
• You will communicate the inspection and test program (ITP) to the client in a timely manner, in line with project schedule deliverables.
• You will be responsible for creating, communicating & following up the master ITP register based on input from various functions.
• You will follow up on T-NPS scores, response rates, comments, and trends, review Quality RS and ensure project specific customer requirements are implemented.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

• You hold a bachelor’s degree in Technical / engineering / Quality management.
• Should have minimum 5+ years professional experience related to the function (ex. EPC Project based environment).
• Experience in process management ideally in project business, preferably in the energy or automation industry, or other quality and process-oriented industries.
• Understanding of Salesforce and handling customer feedback.
• Computer skills including proficiency in Microsoft Office suite and Power BI.
• Multi-culture experience, proactive, self-Motivated, flexible.
• Strong communication skills in written and verbal (English).