Project Manager - Japanese Language Expert (JLPT)

Placement Baba; Hyderabad; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading recruitment firm is seeking a Project Manager with Japanese language expertise for their operations in Hyderabad, India. The role involves managing service delivery at customer accounts within Asia Pacific and Japan while applying project management principles to ensure customer satisfaction. Candidates should possess at least five years of project management experience and PMP certification, along with strong communication skills in English and Japanese. The position requires occasional work outside regular hours and offers remote work options.

Qualifications

• Minimum five years of global project management experience with large enterprises.
• Excellent written and verbal English and Japanese communication skills.
• Experience in analytics and information management project implementation.

Responsibilities

• Manage service delivery at assigned customer accounts.
• Establish project plans including timelines and resource availability.
• Communicate ongoing status and ensure customer satisfaction.

Skills

Project Management

Japanese communication

Client management

Data warehousing technologies

Education

Graduate degree in Business Technology or related field

PMP Certification

Tools

MS Project Management tools

Microsoft Office

Job description

Job Description

Project Manager - Japanese Language Expert (JLPT)

Multiple Locations: Hyderabad, Telangana, India; Pune, Maharashtra, India

Requisition Number: 218142

Job Category: Customer Support

What You’ll Do

The Customer Services Project Manager is responsible for managing service delivery at assigned customer accounts within APJ (Asia Pacific and Japan) for infrastructure engagements (installations, upgrades, expansions, relocations, data migrations), BAR implementations, and deinstallations) including Data Migration associated to on-premises, TDVM, Cloud environments. The Customer Services project manager is responsible for applying industry-standard Project Management principles and Teradata technical Best Practices to lead engagements as per PM practice organization. This position is a salaried position and requires weekend and work outside regular business hours. If required, this position may need to work during customer aligned time-zone within APJ (Asia Pacific and Japan). Project Managers lead multiple projects concurrently and work remotely from a virtual home-based office.

The Customer Services Project Manager establishes a record-of-reference project plan, including project timeline, communication plan, resource plan, risks and mitigation approach, and best-practice artefacts to ensure a fully favorable Customer Satisfaction Experience. In addition, this role manages deliverables from the cross-functional team, communicates ongoing status and decisions required, and ensures resource availability per the agreed timeline. This role reports into APJ, project management practice lead.

Who You’ll Work With

The Customer services project manager aligns and manages resources including Customer Teradata and Data Center teams, the Teradata Account Team, Customer Success Managers, Service Experience Managers, Global Support Organization (GSO) Teradata Change Control, Teradata Engineering, Teradata Cloud Operations, BAR / NPARC Consulting, Consulting COE’s, and 3rd-Party Service Providers.

What Makes You a Qualified Candidate

• Excellent written and verbal English & Japanese communication.
• Minimum five years hands‑on global project management experience with a large enterprise. PMP certified.
• Experienced in global people and client management (cross functional teams, direct and indirect reporting).
• Experienced in analytics and information management project implementation involving Teradata or any other data warehousing technologies.

What You’ll Bring

• Graduate degree in Business Technology, Computer Science, or Management Information Systems, Business Administration, Math, Statistics, or Engineering.
• PMP Certification and experience in MS Project Management tools.
• Experience with infrastructure, client software / utilities, networking, and O / S.
• Project management experience with Global F500 customers.
• Proficient in the use of Microsoft Office components.
• Japanese language certification.