Project Manager - Implementation

Leena AI

Gurugram District

On-site

INR 1,200,000 - 1,800,000

Full time

14 days+

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Job summary

A leading AI technology firm is seeking a Project Manager to lead client engagements from planning to completion. This role involves managing the delivery of AI and digital projects, overseeing stakeholder relationships, and employing best practices in project management. The ideal candidate has over 4 years of experience in project management, with strong communication skills and familiarity with AI/ML products. This is a full-time role based in Gurugram, India.

Qualifications

4+ years of Project Management experience.
At least 2 years of prior experience in a client-facing capacity.
Proven track record in leading client engagements and managing enterprise clients.

Responsibilities

Lead and manage the comprehensive client engagement lifecycle.
Serve as the primary point of contact for client teams.
Oversee the execution of complex AI and digital projects.

Skills

Project execution

Professional services

Stakeholder management

B2B SaaS

Project management

Implementation experience

Client engagement

Education

Degree in Engineering and/or an MBA

Tools

Jira

Rocketlane

Job description

Team Overview

The Professional Services team, also known as the Implementation team, is an integral part of our business, responsible for deploying our solutions across a diverse portfolio of clients. The team oversees the entire delivery process, guaranteeing that Leena AI’s products are seamlessly integrated and operationalized to meet client specifications. The team collaborates closely with Engineering and Product to ensure successful project outcomes and is composed of Solution Consultants, Customer Success, Customer Support, Product Growth, and Product Support.

Role Overview

As a Project Manager, you will lead the end‑to‑end client engagement, from initial planning to successful project completion. This role requires exceptional leadership and communication skills to facilitate collaboration among all members of the Implementation team. You will be accountable for the timely delivery of contracted scope and expected to consistently exceed client expectations to ensure complete satisfaction and success.

Key Responsibilities

Strategic Project Leadership & Execution: Lead and manage the comprehensive client engagement lifecycle, from initial planning and project kick‑off to full execution and successful go‑live.
High‑Stakes Client & Stakeholder Management: Serve as the primary point of contact for client teams, managing expectations and cultivating strong, lasting relationships with enterprise and mid‑level clients.
Technical Implementation Oversight: Oversee the execution of complex AI and digital projects, including critical system integrations.
Risk Mitigation & Delivery Governance: Proactively manage and ensure the timely delivery of all contracted scope; identify, assess, and mitigate project risks.
Process Improvement: Champion best practices in project management and implementation methodologies to optimize delivery efficiency and client experience.

Qualifications

Education: A degree in Engineering and/or an MBA.

Professional Experience

4+ years of Project Management experience.
At least 2 years of prior experience in a client‑facing capacity.
Proven track record in leading client engagements as a lead, managing enterprise and mid‑level clients, and leading AI or digital projects with a strong focus on system integrations.
Experience presenting to and communicating effectively with senior internal and client stakeholders (C‑suite, VPs, Directors).
Exceptional verbal and written communication skills; proven ability to lead and motivate cross‑functional teams.

Preferred Qualifications

Prior experience with AI/ML products or technologies.
Experience in the B2B SaaS domain.
Demonstrated ability to solve complex client problems with concrete examples from previous roles.
Familiarity with modern project management tools (e.g., Jira, Rocketlane).

Skills