Project Manager-Application Operations

IBM Computing; Chennai District; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading tech consulting firm is seeking a qualified individual to manage infrastructure and cloud support projects. The ideal candidate will have strong project management skills, experience in SLA management, and multiple cloud certifications. This role requires excellent stakeholder communication and the ability to manage project risks effectively. Join us to drive innovation in technology delivery.

Qualifications

• Minimum 2 Cloud Certifications on AWS / Azure / GCP / IBM Cloud / OpenShift.
• Experience in handling delivery teams for infrastructure and cloud support.
• ITIL certified and ability to handle critical incidents.

Responsibilities

• Assemble project team and assign individual responsibilities.
• Manage issues and mitigate risks to keep projects on track.
• Maintain detailed project management plans and report status to stakeholders.

Skills

SLA management

Operational efficiencies

Stakeholder management

Technical understanding of infrastructure

Cloud knowledge

Education

Project Management Professional (PMP) certification

Agile certification

Six Sigma certification

Tools

AWS

Azure

GCP

IBM Cloud

OpenShift

Job description

Introduction

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

• Experience in handling delivery team for Infrastructure and cloud support.

• ITIL certified and ability to handle critsit.

• Must have experience of SLA management, run cost management, driving operational efficiencies and client interaction/stakeholder manager during crit sit incidents or key projects.

• Technical understanding of infrastructure landscape is must and cloud knowledge is preferred

Required technical and professional expertise

• Ability to work on Global and local projects across multiple disciplines, Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated

• Responsible for assembling project team, assigning individual responsibilities and enforcing accountability, developing and maintaining a budget and schedule to ensure timely completion of project ,Controlling and reporting progress to the Project Steering Group/Project Sponsor and escalating any issues, as appropriate, in a timely manner. Initiating corrective action where necessary in order to keep the project on track

• Proactively manage issues and mitigate risks to enable projects to stay on time, within budget, and with expected scope, Develop and Maintain Project Schedules: Incorporates regular updates from each functional team. - Should exhibit maturity is collaborating with senior members of customer team and establish effective governance.

• Maintains Project Plans: Develops, and continually updates, detailed project/program management plans. Develops work breakdown structures based on the project objectives and scope. Ensures PM methodology is adhered to.

• Manage Project Status Reporting: Prepares status reports to convey project scope, goals, milestones, budget, risk, status, change requests, and critical issues to the client and project team,Develop and Maintain Project Schedules: Incorporates regular updates from each functional team

Preferred technical and professional experience

• Project Management Professional (PMP) certification OR Agile certification OR Six Sigma certification.

• Minimum 2 Cloud Certifications on AWS / Azure / GCP / IBM Cloud / OpenShift

• Drive continuous improvement and introduction of IT 'best practices' into all areas of process, metrics, and performance

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.