Project Manager

ICICI Lombard Group; Mumbai; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

ICICI Lombard Group is seeking an experienced Project Manager to oversee end-to-end delivery in the General Insurance domain across policy, claims, underwriting, and digital transformation initiatives. The role demands strong stakeholder management, governance, and deep domain understanding of core insurance systems and regulatory frameworks.

Location: Mumbai. The ideal candidate has 10–15 years in IT with 5+ years in project management, and hands-on experience with PAS and major insurance

Qualifications

• 10–15 years of IT experience with at least 5 years in Project Management.
• Strong domain knowledge in General Insurance (P&C / Commercial Lines).
• Hands-on with core insurance platforms and project delivery.
• Excellent communication and stakeholder management skills.
• Ability to lead cross-functional and geographically distributed teams.

Responsibilities

• Manage full project lifecycle from initiation to closure.
• Define scope, timelines, milestones, resources and budgets.
• Ensure on-time, on-budget delivery with quality standards.
• Track risks, issues, dependencies and changes.
• Engage stakeholders and report progress to senior leadership.
• Governance across agile, waterfall, or hybrid delivery.

Skills

PM experience

Stakeholder management

Leadership

General Insurance domain

SDLC understanding

Delivery governance

Cross-functional leadership

Agile/SAFe/WF

Tools

TCS BaNCS

Guidewire

Duck Creek

Majesco

DXC INSIS

Job description

We are looking for an experienced Project Manager with strong expertise in the General Insurance (P&C) domain to manage end-to-end project delivery across policy, claims, underwriting, and digital transformation initiatives. The role requires strong stakeholder management, delivery governance, and domain understanding of insurance core systems and regulatory frameworks.

Location: Mumbai
Experience: 815 Years
Domain: General Insurance

Key Responsibilities

1. Project Planning & Delivery

• Manage full project lifecycle: initiation, planning, execution, monitoring, and closure.
• Define scope, timelines, milestones, resource plans, and budgets.
• Ensure on-time, on-budget, and high-quality delivery.
• Track risks, issues, dependencies, and change requests.

2. General Insurance Domain Expertise

Strong understanding of:

• Policy Administration Systems (PAS)
• Underwriting & Rating
• Claims Management
• Billing & Collections
• Reinsurance
• Regulatory & Compliance requirements (e.g., IFRS 17, Solvency II)

Experience working with core insurance platforms such as:

• TCS BaNCS
• Guidewire Software
• Duck Creek Technologies
• Majesco
• DXC Technology (INSIS)

3. Stakeholder Management

• Act as the primary liaison between business, IT, vendors, and third parties.
• Conduct steering committee meetings and status reporting.
• Communicate project progress, risks, and financials to senior leadership.
• Manage expectations across underwriting, claims, actuarial, and finance teams.

4. Delivery Methodology

• Drive Agile (Scrum/SAFe), Waterfall, or Hybrid methodologies.
• Facilitate sprint planning, backlog grooming, and release planning (if Agile).
• Ensure adherence to governance, quality standards, and audit requirements.

5. Financial & Resource Management

• Manage project budgets and cost tracking.
• Forecast resource needs and ensure optimal utilization.
• Coordinate internal teams and external vendors.

6. Risk & Compliance

• Identify project risks and implement mitigation strategies.
• Ensure compliance with insurance regulations and data privacy standards.
• Support internal and external audits.

Required Skills & Qualifications

• 10–15 years of IT experience with 5+ years in Project Management.
• Strong experience in General Insurance (P&C / Commercial Lines).
• Hands-on experience in core system implementation or enhancement projects.
• Strong understanding of SDLC and delivery governance.
• Excellent communication, stakeholder management, and leadership skills.
• Experience managing cross-functional and geographically distributed teams.

Preferred Qualifications

• PMP / PRINCE2 / SAFe / Scrum Master certification.
• Experience in digital initiatives (Customer portals, Broker portals, Mobile apps).
• Exposure to cloud platforms (AWS/Azure/GCP).
• Experience in data migration and system integration projects.

Key Performance Indicators (KPIs)

• Schedule adherence
• Budget variance control
• Risk mitigation effectiveness
• Stakeholder satisfaction
• Quality & compliance adherence