Project Manager

Phoenix It Solutions Ltd; Lucknow; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Phoenix It Solutions Ltd in Lucknow seeks an experienced Project Manager to drive end-to-end delivery of Smart City ICT projects onsite. With 10–12 years of experience, you will manage planning, scheduling, and performance against SLAs, KPIs, and contracts.

You will coordinate with SPV, government departments, vendors, and internal teams, oversee ICCC operations, ensure data security and IT infrastructure standards, and deliver regular MIS reports to senior management and clients.

Qualifications

• 10–12 years of experience delivering smart city ICT projects.
• Experience with MSI model, milestones, SLAs and KPIs.
• Proven stakeholder coordination with SPV, government departments, vendors and internal teams.

Responsibilities

• Lead end-to-end delivery of Smart City ICT projects from planning to maintenance.
• Manage project scheduling, milestones, and compliance with contractual KPIs.
• Coordinate with SPV (LSCL), government bodies, vendors and internal teams.
• Drive payment milestones including invoicing, documentation and client queries.
• Oversee ICCC operations and integrated surveillance, ITMS, and e-governance solutions.
• Monitor system performance, uptime, and service delivery against O&M obligations.
• Lead cross-functional teams including OEMs and field staff.
• Ensure change control and contract compliance per RFP/Agreement.
• Prepare MIS reports and dashboards for governance and client reviews.
• Resolve escalations to maintain service delivery timelines.

Skills

PMP Certified

Smart City & ICT

Stakeholder Coordination

Contract Management

Data Analytics

IT Infrastructure & DC Operations

CCTV & Security Systems

Vendor & Team Management

Risk Management

Client Communication

Job description

Project Manager

Project Manager

Job Title: Project Manager

Experience: 10 12 years

Location: Lucknow

Employment: Full time Onsite

Role Overview

Responsible for end-to-end delivery of Smart City ICT projects under the MSI model, ensuring adherence to timelines, SLAs, and KPIs. The role involves managing stakeholders, overseeing ICCC and integrated smart solutions, driving project planning and commercial processes, and ensuring smooth operations, service performance, and compliance through effective team leadership and issue resolution.

Roles & Responsibilities

• Lead end-to-end delivery of Smart City ICT projects under the MSI model, covering implementation, operations, and maintenance phases
• Manage project planning, scheduling, and execution in alignment with contractual milestones, SLAs, and KPIs
• Handle stakeholder coordination with SPV (LSCL), government departments, vendors, and internal teams
• Drive payment milestones including invoice submission, documentation, follow-ups, and closure of client queries
• Oversee command and control center (ICCC) operations and integrated smart solutions (surveillance, ITMS, e-governance, etc)
• Monitor system performance, uptime, and service delivery as per O&M contractual obligations
• Lead cross-functional teams including OEMs, system integrators, and field teams
• Manage change requests, scope variations, and contract compliance as per RFP/Agreement
• Conduct data-driven analysis and reporting for governance, citizen services, and operational improvements
• Ensure adherence to cybersecurity, data center operations, and IT infrastructure standards
• Prepare MIS reports, dashboards, and presentations for senior management and client review meetings
• Resolve escalations and ensure timely closure of issues impacting service delivery

Skillset

• Project & Program Management (PMP Certified)
• Smart City & ICT Project Execution
• Stakeholder & Government Coordination
• Contract Management & Commercial Handling (CAPEX/OPEX, invoicing, payments)
• Data Analytics & Performance Monitoring
• IT Infrastructure & Data Center Operations
• Physical Security Systems (CCTV, ICCC, Surveillance)
• Vendor & Team Management
• Risk Management & Issue Resolution
• Strong communication, negotiation, and client handling skills

Job Category: Project Manager

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.