Project Manager

NielsenIQ; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ in Gurugram is seeking an experienced Project Manager to own research studies from kickoff to delivery, manage timelines, coordinate fieldwork, and ensure quality. You will liaise with clients, handle scope changes, monitor progress, and collaborate with cross-functional teams to drive efficiency.

Flexible working environment and volunteer time off are offered. The role involves close coordination with scripting, data processing, and finance teams to ensure successful project outcomes.

Qualifications

• Ability to manage multiple studies simultaneously and create realistic timelines.
• Build strong relationships with clients and manage expectations throughout the project lifecycle.
• Understanding questionnaire design, sampling methodologies, quotas, routing logic, and research best practices.
• Ability to recognize risks related to fraud, poor-quality responses, quota imbalances, and data inconsistencies.
• Manage project profitability, supplier costs, panel expenses, incentives, and change requests.
• Quickly identify and resolve issues such as low incidence rates, slow fieldwork progress, quota challenges, or supplier delays.
• Interpret project metrics and make evidence-based decisions.
• Manage panel providers, sample partners, translation agencies, scripting teams, and data processing vendors.
• Review questionnaires, quotas, survey links, translations, data tables, and client deliverables with precision.

Responsibilities

• Take full ownership of assigned research projects from kickoff to delivery.
• Develop and manage project timelines.
• Monitor project progress and ensure deadlines are met.
• Escalate risks and issues when necessary.
• Act as the primary contact for clients during project execution.
• Provide project updates and status reports.
• Handle scope changes and project-related queries.
• Ensure quotas, sampling requirements, and methodology are correctly implemented.
• Coordinate translations and testing the survey link.
• Approve survey launch readiness.
• Track completes, incidence rate, quotas, and response quality.
• Make recommendations to improve fieldwork performance.
• Ensure project targets are achieved.
• Liaise with panel providers and external vendors.
• Obtain feasibility estimates and sample costs.
• Resolve sample and fieldwork issues.
• Conduct quality checks throughout fieldwork.
• Identify fraudulent or poor-quality respondents.
• Review quota fulfillment and sample balance.
• Ensure client data quality standards are met.
• Monitor project profitability.
• Manage supplier invoices and purchase orders.
• Ensure projects remain within budget.
• Work closely with Sales, Research managers, Scripting/programming, Data processing, and Finance teams.
• Identify process improvements and share best practices.
• Support training and mentoring of junior team members.
• Contribute to operational efficiency initiatives.

Skills

Project Planning

Stakeholder Management

Survey Methodology

Data Quality

Budget Management

Risk Management

Analytical Thinking

Vendor Management

Attention to Detail

Job description

• Take full ownership of assigned research projects from kickoff to delivery.
• Develop and manage project timelines.
• Monitor project progress and ensure deadlines are met.
• Escalate risks and issues when necessary.

2. Client Management

• Act as the primary contact for clients during project execution.
• Provide project updates and status reports.
• Handle scope changes and project-related queries.

3. Survey Setup & Launch

• Ensure quotas, sampling requirements, and methodology are correctly implemented.
• Coordinate translations
• Testing the survey link
• Approve survey launch readiness.

4. Fieldwork Management

• Track completes, incidence rate, quotas, and response quality.
• Make recommendations to improve fieldwork performance.
• Ensure project targets are achieved.
• Liaise with panel providers and external vendors.
• Obtain feasibility estimates and sample costs.
• Resolve sample and fieldwork issues.

6. Data Quality Control

• Conduct quality checks throughout fieldwork.
• Identify fraudulent or poor-quality respondents.
• Review quota fulfillment and sample balance.
• Ensure client data quality standards are met.
• Monitor project profitability.
• Manage supplier invoices and purchase orders.
• Ensure projects remain within budget.

8. Cross-Functional Coordination Work closely with:

• Sales teams
• Research managers
• Scripting/programming teams
• Data processing teams
• Finance teams
• Identify process improvements.
• Share best practices.
• Support training and mentoring of junior team members.
• Contribute to operational efficiency initiatives.

Qualifications

1. Project Planning & Organization: Ability to manage multiple studies simultaneously, create realistic timelines, coordinate fieldwork, and ensure all milestones are met.

2. Stakeholder & Client Management: Building strong relationships with clients, understanding business objectives, managing expectations, and maintaining clear communication throughout the project lifecycle.

3. Survey Methodology Knowledge: Understanding questionnaire design, sampling methodologies, quotas, routing logic, and research best practices.

4. Data Quality Management: Ability to recognize risks related to fraud, poor-quality responses, quota imbalances, and data inconsistencies.

5. Budget & Financial Management: Managing project profitability, supplier costs, panel expenses, incentives, and change requests.

6. Risk Management & Problem Solving: Quickly identifying and resolving issues such as low incidence rates, slow fieldwork progress, quota challenges, or supplier delays.

7. Analytical Thinking: Understanding data outputs, interpreting project metrics, challenging assumptions, and making evidence-based decisions.

8. Vendor & Fieldwork Management: Managing panel providers, sample partners, translation agencies, scripting teams, and data processing vendors.

9. Attention to Detail: Reviewing questionnaires, quotas, survey links, translations, data tables, and client deliverables with precision.

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion