Project Manager

Paytm Payments Services; Dadri; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Paytm Payments Services seeks a hands-on Project Manager with 4–5 years of experience to drive technical programs within engineering teams. You will own day-to-day program operations, guide SDLC execution, and coordinate with product, engineering, and leadership for clear, proactive updates.

Responsibilities include sprint planning support, Jira/Confluence configuration, risk management, and reporting on velocity, cycle time, and throughput to leadership.

Qualifications

• 4-5 years of experience in project/program management for engineering teams.
• Strong knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid).
• Hands-on experience with Jira and Confluence including dashboards.
• Experience managing stakeholders across product, technology, and leadership, including executive updates.
• Ability to define, track, and report productivity metrics (velocity, cycle time, throughput).
• Risk identification, tracking, and mitigation for technical programs.
• Independent, day-to-day program activities with minimal supervision.
• Strong written and verbal communication; comfortable presenting to senior leadership.
• Bachelor’s degree in Engineering, Computer Science, Business, or related field.

Responsibilities

• SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC.
• Technical Program Management: Own sprint planning, backlog grooming, release schedules, and cross-team dependencies.
• Atlassian Tooling: Configure Jira/Confluence for tracking, workflows, dashboards, and documentation.
• Stakeholder Management: Align with product, engineering leads, and senior leadership; run steering meetings.
• Productivity Reporting: Track velocity, cycle time, throughput and translate into actionable insights.
• Risk Management: Identify, log, and mitigate risks; maintain risk registers and resolutions.
• Agentic Program Ops: Manage day-to-day program operations with minimal hand-holding.
• Documentation & Reporting: Maintain RAID logs, roadmaps, and status reports.
• Process Improvement: Streamline SDLC processes, tooling, and reporting.

Skills

Agile / Scrum

Kanban

Stakeholder management

Program management

Metrics tracking

Risk management

Communication

Education

Bachelor's degree (Engineering/CS/Business)

Tools

Jira

Confluence

Job description

We are looking for a hands‑on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day‑to‑day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction.

Key Responsibilities

• SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support.
• Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs.
• Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation.
• Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade‑offs, and status; run steering/status meetings and executive updates.
• Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership.
• Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues.
• Agentic Program Ops: Independently manage day‑to‑day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self‑driven approach that minimizes hand‑holding.
• Documentation & Reporting: Maintain clear, up‑to‑date program documentation, RAID logs, roadmaps, and status reports accessible to all stakeholders.
• Process Improvement: Identify opportunities to streamline SDLC processes, tooling, and reporting to improve team efficiency and delivery predictability.

Required Qualifications & Experience

• 4-5 years of experience in project/program management, with a significant portion managing technical programs for engineering teams.
• Strong working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid models).
• Hands‑on, day‑to‑day experience with Atlassian tools (Jira, Confluence), including dashboard and workflow configuration.
• Demonstrated experience managing stakeholders across product, technology, and senior leadership, including running executive‑level updates.
• Proven ability to define, track, and report productivity and delivery metrics (velocity, burndown, cycle time, throughput).
• Solid grounding in risk identification, tracking, and mitigation for technical programs.
• Demonstrated ability to manage day‑to‑day program activities independently and proactively, with minimal supervision.
• Strong written and verbal communication skills; comfortable presenting to senior leadership.
• Bachelor’s degree in Engineering, Computer Science, Business, or a related field.