Project Manager

VYMO Technologies; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Vymo in Bengaluru seeks a Technical Project Manager to lead end-to-end client onboarding and delivery for large financial accounts, ensuring predictable and high-quality go-lives.

You will drive Agile/Scrum delivery, manage senior stakeholder relationships across enterprise accounts, mentor project managers, and collaborate with Product, Engineering, Solutions, Sales and Customer Success to scale delivery and improve outcomes.

Qualifications

• Excellent customer communication and problem-solving skills.
• Strong ownership and customer obsession.
• Experience managing product implementations in US with SaaS/BFSI exposure and coordinating between US leadership, India engineering, and customers.
• Hands-on knowledge of data flows, integrations, APIs and middleware.

Responsibilities

• Lead end-to-end onboarding and launch implementations for new and existing customers (Discovery Planning Delivery Go-live).
• Act as the face of Vymo for clients, ensuring predictable, high-quality delivery experiences.
• Manage senior business and IT stakeholder relationships across enterprise accounts.
• Plan and execute delivery using Agile/Scrum, aligning sprint goals with customer milestones.
• Own delivery governance scope, timelines, risks, dependencies, and change management.
• Assess and communicate the technical impact of change requests (effort, risk, regression).
• Ensure adherence to engineering standards, release protocols, and quality benchmarks.
• Drive go-live readiness including code freeze coordination, deployment checklists, and sign-offs.
• Coordinate production deployments and hypercare with Engineering, QA, Infra, and Support teams.
• Lead incident triage and RCA for post-launch issues and track preventive actions to closure.
• Monitor post-release stability and adoption metrics to ensure sustained success.
• Work closely with Product, Engineering, Solutions, Sales, and Customer Success to deliver at scale.
• Mentor and guide Project Managers on delivery excellence, customer management, and execution.
• Contribute to process improvements, best practices, playbooks, and scalable delivery frameworks.
• Partner with Engineering, Product, and Solutions to plan delivery with a strong understanding of system behavior, constraints, and dependencies.
• Lead technical discovery to surface integration points, data flows, configuration needs, and non-functional requirements early.
• Review solution and integration approaches from a delivery and operational readiness lens.
• Anticipate and manage technical dependencies and integration risks across Dev, QA, UAT, and Prod.
• Track readiness of APIs, middleware, data migration, and third-party integrations, flagging gaps early.
• Ensure performance, security, observability, and rollback plans are in place before go-live.
• Drive alignment on what ready means at every stage to enable predictable releases and smoother launches.

Skills

Agile/Scrum

Stakeholder management

Data flows & API integrations

Cross-functional leadership

JIRA

Tools

JIRA

Job description

JD - Technical Project Manager

About Vymo

Vymo transforms how financial institutions manage their distribution networks and collections operations. Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global financial enterprises, enabling banks and insurers to optimize performance across their distribution channels, and empowering banks to drive operational excellence in collections.

Why Global Leaders Choose Vymo

Vymo partners with financial institutions through a comprehensive solution that combines deep domain expertise with cutting-edge technology. Our platform's human-centric design, coupled

with enterprise-grade scalability and AI-powered intelligence, delivers measurable business outcomes while ensuring high user adoption and engagement.

Recognition & Trust

• Backed by $45M+ funding from Peak XV partners (formerly Sequoia), Emergence Capital, and Bertelsmann Investments.
• Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI and many more!
• Recognized by Celent in their 2024 Distribution Management Solutions report, with an Advanced Functionality ranking.
• Featured in Gartner's Market Guide for Sales Engagement Applications and recognized as a "Strong Performer" in Forrester's Sales Engagement Wave Report.
• Microsoft 'AI for All' award winner for innovation in artificial intelligence

Explore Vymo at https://vymo.com/

Product:

1. Lead and Activity Management:

We provided a mobile-first lead and activity management tool that enabled large enterprises with distributed field sales teams to digitize their sales processes and get real time visibility into their teams productivity.

2. Sales Engagement Platform:

We built capabilities like nudges, goals, playbooks,performance dashboards etc that enabled large financial institutions to improve their businessoutcomes(faster time to convert, higher sales, increased productivity etc).

3. Distribution Management Platform:

We are currently in this phase. With a significant increase in the number of apps an average seller uses to perform their day-to-day business activities, financial institutions are looking to consolidate their tech stack. In addition, we realize that we have an opportunity to become an insurance core system by owning the end-to-end advisor life cycle - recruitment, onboarding, training, selling, engagement and performance management.

About the Role

Client Onboarding & Delivery

• Lead end-to-end onboarding and launch implementations for new and existing customers (Discovery Planning Delivery Go-live).
• Act as the face of Vymo for clients, ensuring predictable, high-quality delivery experiences.
• Manage senior business and IT stakeholder relationships across enterprise accounts

Agile Execution & Governance

• Plan and execute delivery using Agile/Scrum, aligning sprint goals with customer milestones.
• Own delivery governance scope, timelines, risks, dependencies, and change management.
• Assess and communicate the technical impact of change requests (effort, risk, regression).
• Ensure adherence to engineering standards, release protocols, and quality benchmarks.

Release, Go-Live & Post-Launch

• Drive go-live readiness including code freeze coordination, deployment checklists, and sign-offs.
• Coordinate production deployments and hypercare with Engineering, QA, Infra, and Support teams.
• Lead incident triage and RCA for post-launch issues and track preventive actions to closure.
• Monitor post-release stability and adoption metrics to ensure sustained success

Cross-Functional Leadership

• Work closely with Product, Engineering, Solutions, Sales, and Customer Success to deliver at scale.
• Mentor and guide Project Managers on delivery excellence, customer management, and execution.
• Contribute to process improvements, best practices, playbooks, and scalable delivery frameworks.

Technical Delivery Ownership

• Partner with Engineering, Product, and Solutions to plan delivery with a strong understanding of system behavior, constraints, and dependencies.
• Lead technical discovery to surface integration points, data flows, configuration needs, and non-functional requirements early.
• Review solution and integration approaches from a delivery and operational readiness lens.
• Anticipate and manage technical dependencies and integration risks across Dev, QA, UAT, and Prod.
• Track readiness of APIs, middleware, data migration, and third-party integrations, flagging gaps early.
• Ensure performance, security, observability, and rollback plans are in place before go-live.
• Drive alignment on what ready means at every stage to enable predictable releases and smoother launches

Requirements

• Excellent customer communication (written and verbal) and problem-solving skills (solve the issue and get things done attitude)
• High sense of ownership and customer obsession
• Considerable experience managing product implementations in US (SaaS, BFSI experience added advantage) and collaborating between US Leadership , India Engineering Team, and Customers
• Good working experience (2-3 for junior and 5+ for senior) with Agile methodology using JIRA(certifications added advantage)
• Hands-on technical knowledge in understanding Data flows, Integrations aspects (API,middleware), architecture
• Experience managing cross-functional teams (not directly reporting) and Project managers (for Sr Project Manager)