Project Management Office Business Partner

OneAdvanced; Bengaluru; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Annual leave 20 days

Employee Assistance Programme

Development programmes

Online Learning Platform

Life Insurance

Personal Accident Insurance

Performance Bonus

Job summary

OneAdvanced Bengaluru is seeking a PMO Business Partner to act as a centralized governance and resource coordination function, ensuring operational efficiency, compliance, and accurate forecasting.

The role covers governance audits, data integrity in OpenAir, RAG reviews, new project intake, forecasting support, partner coordination, CSAT monitoring, backlog management, and weekly PM readiness sessions.

Qualifications

• Attention to detail in governance and audits.
• Strong data accuracy and integrity skills.
• Experience in reporting and data analytics.
• Proficient with Excel or BI tools for data insights.
• Excellent communication and organisational skills.
• Relationship management with partners and stakeholders.
• Familiarity with PMO frameworks and audit processes.
• Administrative rigour and proactive approach.
• OpenAir familiarity preferred.

Responsibilities

• Governance audits and adherence to PMO processes.
• Forecasting support with accurate utilisation and backlog data.
• Coordinate partner bookings and readiness across departments.
• New project intake and allocation support.
• Maintain data integrity in project systems (OpenAir).
• Weekly readiness sessions and PM framework upkeep.
• CSAT monitoring and escalation tracking (not managing escalations).
• Backlog management and action closure with PM managers.

Skills

Attention to detail

Data accuracy

Reporting analytics

Excel/BI tools

Communication

Relationship management (Partners)

PMO frameworks

Administrative rigour

OpenAir familiarity

Multitask coordination

Tools

OpenAir

Job description

Join OneAdvanced

The PMO Business Partner acts as a centralized governance and resource coordination function, ensuring operational efficiency, compliance, and accurate forecasting.

Core Responsibilities:

• Governance Audits: Review project documentation for compliance with PMO frameworks and track corrective actions.
• Data Integrity: Ensure project owners are maintaining OpenAir data accuracy (go-live dates, RAG status, resource bookings).
• RAG Reviews: Track actions and support the Customer solutions manager. Ensure action ownership and closure.
• New Project Intake: Review new orders, support the Customer solutions manager to allocate project owners, and support onboarding through weekly calls with PM managers.
• Forecasting Support: Provide accurate data and reports for business forecasting and work with the project owner to ensure projects are booked correctly or forecast.
• Partner Coordination: Monitor partner bookings, ensure backlog progress, and maintain weekly alignment calls.
• CSAT & Escalation Monitoring: Provide administrative support for CSAT tracking and escalation processes (not responsible for managing escalations).
• Backlog Management: Track backlog status, ensure bookings, and close actions in collaboration with PM managers.
• Data Insights & Reporting: Deliver weekly and monthly reports on utilisation, backlog, and governance compliance.

#LI-MP1

What You Will Do

• Governance & Compliance: Conduct monthly audits, RAG reviews, and ensure PMO process adherence.
• Forecast Accuracy: Deliver actionable utilisation and backlog data for forecast calls and budget alignment.
• Partner Delivery Enablement: Coordinate partner bookings and readiness across departments.
• Project Allocation Efficiency: Act as first point of contact for new projects; resolve resource conflicts proactively.
• Administrative Support: Reduce PM and consultant burden by managing bookings, tracking actions, and maintaining toolkits if appropriate.
• CSAT Monitoring: Analyse feedback trends and escalates issues to relevant teams.
• Internal Alignment: Run weekly readiness sessions and maintain PM frameworks and toolkits.

What You Will Have

• Attention to detail for reviewing documentation and identifying gaps
• Data accuracy and integrity skills
• Reporting and analytics skills
• Comfortable with Excel or BI tools for data insights
• Strong communication and organisational skills
• Relationship management skills particularly with Partners
• Familiarity with PMO frameworks and audit processes
• Proactive, administrative rigour
• Familiarity with Openair is preferred but not essential
• Ability to work across multiple workstreams simultaneously with strong prioritisation

What We Do For You

• Wellbeingfocused-Ourpeopleareourgreatestassets,andensuringeveryonefeelstheirbestself tocometoworkisintegral.
• AnnualLeave-20daysofannualleave,pluspublicholidays
• EmployeeAssistanceProgramme-Freeadvice,support,andconfidentialcounsellingavailable24/7.
• Personal Growth- Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
  • Development Programmes- From Future Managers to Leadership Training, our development programmes help you get where you need to go
  • Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth.
• Life Insurance - 3x annual salary
• Personal Accident Insurance - providing cover in the event of serious injury/illness.
• Performance Bonus- Our Group-wide bonus scheme enables you to reap the rewards of your success

Who We Are

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.

We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.

Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.

Join us and become part of a team that’s powering the world of work and making a real difference.

Learn more at www.oneadvanced.com