Project Lead-App Development

Birlasoft; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Birlasoft is seeking an experienced AIOps and Automation specialist to join their dynamic team. The ideal candidate will possess strong technical skills and hands-on experience in IT Operations automation using Agentic AI. Responsibilities include designing and implementing automation solutions, collaborating with teams to meet business needs, and continuously improving existing systems. A deep understanding of automation technologies and leadership capabilities are critical for this role, aiming to enhance operational efficiency across the organization.

Qualifications

• Hands-on experience and in-depth knowledge of Agentic AI and Automation technologies.
• Experience with ML frameworks and algorithms.
• Strong technical background and leadership skills.

Responsibilities

• Design, develop, and implement Agentic AI solutions for IT operations.
• Collaborate with cross-functional teams to understand business requirements.
• Oversee the development and deployment of automation projects.
• Stay updated with trends in automation and Agentic AI technologies.
• Conduct regular reviews and assessments of existing automation solutions.

Skills

Python

Java

PowerShell/shell scripting

Go

C++

LangChain

LangGraph

Langsmith

TensorFlow

PyTorch

Keras

NLP/U techniques

Kubernetes

Docker

CI/CD automation

Agentic AI

GenAI co‑pilots

Amelia

Resolve

Ansible

Chef

Puppet

Nexthink

UIPath

Moveworks

Aisera

ServiceNow Now Assist

Microsoft Copilot

Job description

Birlasoft is looking for a dynamic and experienced AIOps and Automation specialist to join a highly skilled team of Agentic AI SMEs. The ideal candidate will have hands‑on experience and in-depth knowledge of Agentic AI and Automation technologies and platforms for IT Operations automation. This role requires a strong technical background and leadership skills to drive automation initiatives and enhance operational efficiency in IT infrastructure operations and IT helpdesk using Agentic AI.

Technical Skills

• Python, Java, PowerShell/shell scripting, Go, C++ – for building AI agents and automation workflows.
• Familiarity with LangChain, LangGraph, and Langsmith for agentic orchestration.
• Experience with ML frameworks like TensorFlow, PyTorch, and Keras.
• Knowledge of Natural Language Processing/Understanding (NLP/U) techniques.
• Familiarity with Kubernetes, Docker, CI/CD automation.
• Deep understanding of Agentic AI concepts and GenAI co‑pilots.
• Hands‑on experience with platforms such as:
  • Amelia, Resolve, Ansible, Chef, Puppet, Nexthink, UIPath – for IT operations automation.
  • Moveworks, Aisera, Amelia, ServiceNow Now Assist, Microsoft Copilot – for Agentic or Conversational AI.

Key Responsibilities

• Design, develop, and implement Agentic AI solutions for IT operations (Infrastructure and Apps).
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions and Agentic AI use cases.
• Oversee the development and deployment of automation projects, ensuring they meet business objectives and are delivered on time.
• Stay updated with the latest trends and advancements in automation and Agentic AI technologies and incorporate them into the company's solutions.
• Conduct regular reviews and assessments of existing automation solutions to identify areas for improvement.