Project Intake Coordinator - Design & Construction Project Controls

Jones Lang Lasalle Property Consultants India Pvt Ltd; Hyderabad; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Jones Lang Lasalle Property Consultants India Pvt Ltd is seeking a Project Intake Coordinator to manage D&C Project Controls intake requests, assess scope, urgency, and resource needs in Hyderabad.

You will lead cross-functional intake calls, verify information, maintain templates, and monitor metrics to drive efficiency and alignment with project timelines. This role is on-site in Hyderabad with a 48-hour week.

Qualifications

• 3-5 years of experience in project coordination, operations, or related roles in corporate real estate, facilities management, design and construction, or professional services environments.
• Demonstrated experience managing workflows across multiple teams and stakeholder groups.
• Background in process improvement and operational efficiency initiatives.

Responsibilities

• Serve as the primary contact for all intake requests and assess scope, urgency, complexity, and resource needs.
• Determine appropriate resource groups and team assignments based on project characteristics.
• Facilitate handoffs between intake and project execution teams to ensure continuity of information.
• Route and prioritize requests to balance workload and delivery timelines.
• Evaluate completeness and quality of initial project information and gather missing details.
• Maintain standardized intake templates and ensure consistent information capture.
• Lead intake calls and kickoff meetings with internal clients and project teams.
• Coordinate across operations, finance, real estate, facilities, and business units.
• Communicate project status, routing decisions, and next steps to stakeholders.
• Monitor dashboards tracking intake volume and timelines.
• Analyze performance metrics and identify bottlenecks for improvements.
• Suggest and implement improvements to intake forms, routing criteria, and protocols.
• Maintain documentation of intake processes and guidelines.

Skills

Organizational skills

Communication

Analytical thinking

Project management

Excel

PowerPoint

Data visualization tools

PM systems / intake platforms

Tools

Microsoft Excel

PowerPoint

Data visualization tools

Job description

Project Intake Coordinator - D&C Project Controls Program Position Overview

Key Responsibilities

• Request Management & Coordination
  • Serve as primary contact for all D&C Project Controls Program intake requests, assessing scope, urgency, complexity, and resource requirements.
  • Determine appropriate resource groups and team assignments based on project characteristics, expertise requirements, and capacity.
  • Facilitate smooth handoffs between intake and project execution teams, ensuring continuity of information and stakeholder expectations.
  • Route and prioritize requests using defined criteria to balance workload distribution and delivery timelines.
• Information Verification & Quality Control
  • Evaluate completeness and quality of initial project information including scope definitions, budgets, timelines, and stakeholder documentation.
  • Identify gaps in project requirements and engage requestors to gather missing details before assignment.
  • Maintain standardized intake templates and checklists to ensure consistent information capture across all requests.
  • Enforce documentation standards that enable accurate project scoping and reduce downstream rework.
• Stakeholder Coordination & Communication
  • Lead intake calls and kickoff meetings with internal clients, project sponsors, and D&C Project Controls teams.
  • Coordinate across multiple stakeholder groups including operations, finance, real estate, facilities, and business units.
  • Communicate project status, routing decisions, and next steps to all relevant parties throughout the intake lifecycle.
  • Serve as a trusted liaison between requestors and delivery teams, ensuring alignment on expectations and priorities.
• Reporting & Analytics
  • Monitor dashboards tracking intake volume, request types, assignment patterns, and processing timelines.
  • Analyze performance metrics including time-to-assignment, request completion rates, and resource utilization.
  • Identify trends, bottlenecks, and opportunities for process improvement within the intake workflow.
  • Prepare regular reports on intake productivity, team performance, and operational efficiency for D&C Project Controls leadership.
• Process Optimization
  • Continuously evaluate and refine intake procedures to improve efficiency and stakeholder experience.
  • Recommend and implement improvements to intake forms, routing criteria, and coordination protocols.
  • Collaborate with D&C Project Controls leadership to establish service level agreements and performance standards.
  • Maintain comprehensive documentation of intake processes, routing guidelines, and best practices.

Required Qualifications

• Experience
  • 3-5 years of experience in project coordination, operations, or related roles within corporate real estate, facilities management, design and construction, or professional services environments.
  • Demonstrated experience managing workflows across multiple teams and stakeholder groups.
  • Background in process improvement and operational efficiency initiatives.
• Skills & Competencies
  • Strong organizational abilities with excellent attention to detail and ability to manage multiple concurrent requests.
  • Exceptional communication skills with confidence leading meetings and coordinating across diverse stakeholder groups at all organizational levels.
  • Analytical mindset with ability to interpret data, identify trends, and translate insights into actionable recommendations.
  • Proficiency in project management principles and understanding of design and construction project lifecycles and project controls methodologies.
  • Advanced skills in Microsoft Excel, PowerPoint, and data visualization tools for reporting and analytics.
  • Experience with project management systems, intake platforms, or workflow management software
• Personal Attributes
  • Customer service orientation with commitment to stakeholder satisfaction.
  • Proactive problem-solver who can work independently while collaborating effectively across teams.
  • Adaptable and comfortable managing ambiguity in a dynamic, fast-paced environment.
  • Strong business acumen with ability to understand organizational priorities and make sound routing decisions.

Location: On-site -Hyderabad, TS

Scheduled Weekly Hours: 48

Jones Lang LaSalle(JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.