Program & Project Mgmt Manager

Accenture; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Accenture Bengaluru seeks a TSS Technology Mobilization Lead to govern technology mobilization for BPS projects, supporting North America with potential shift patterns. The role emphasizes delivering high-quality technology solutions, managing risks, and ensuring green mobilizations.

Experience with BPS mobilizations and relevant tools is essential. Experience of 8+ years in program management and leadership, with strong client-facing and cross-functional collaboration skills, is required.

Qualifications

• Techno-functional knowledge of any F&A domain – P2P, R2R or O2C is must to have.
• Experience in deployment of F&A related assets is required.
• Strong project management skills, specifically proven experience on BPS Mobilizations.
• Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis.
• Well-developed risk analysis and mitigation skills.
• People management demonstrated ability to lead virtual teams.
• Proactive issue/conflict identification and resolution ability.
• Strong problem-solving skills.
• Proven client facing skills.

Responsibilities

• Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones.
• Responsible for overseeing the overall implementation and is the owner of the master project plan.
• Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables.
• Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls.
• Responsible for overall technology risk and issue resolution management from Accenture.
• Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders.
• Handle client escalations to assign appropriate resources and inform client and Accenture stakeholders of progress/status.
• Interact with client tech and business resources to execute any joint activities.

Skills

F&A domain knowledge

PMP

Agile delivery

Leadership

Education

BTech

Tools

Blackline

Tradeshift

Trintech

Celonis

Job description

Skill required: Tech for Operations - Program Project Management
Designation: Program & Project Mgmt Manager
Qualifications: BTech
Years of Experience: 13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

The TSS Technology Mobilization Lead (TML) – This role is responsible for technology mobilization governance of Business Process Services (BPS) mobilization projects. This role is to support our North America market and will require shift pattern to support US and/or Canada clients. A key growth area for Accenture is working with our partners in the implementation of new technology solutions. Recent implementation experience with Blackline, Tradeshift, Trintech or Celonis will be an excellent addition. Following Accenture methodologies and industry best practices, this role will be accountable for ensuring that Technology for Operations delivers BPS technology solutions with high quality and appropriate program controls, that technology leadership is appropriately aware of issues and risks, and that mobilization projects Start Green and Stay Green. Experience 8+ years of experience managing programs, projects, and teams

• 6+ years with previous experience working on BPS mobilizations
• Experience at working with Mobilization team and account leads to analyze issues and risks and work through approach and strategy to resolve or mitigate.
• Preferred experience working with Accenture Operations and supporting technology teams (e.g. delivery factories, sales teams, OATLs, etc.)

What are we looking for?

• Techno-functional knowledge of any F&A domain – P2P, R2R or O2C is must to have.
• Experience in deployment of F&A related assets is required
• Strong project management skills, specifically proven experience on BPS Mobilizations
• Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis.
• Well-developed risk analysis and mitigation skills
• People management demonstrated ability to build and lead virtual teams
• Proactive issue/conflict identification and resolution ability
• Strong problem-solving skills
• Proven client facing skills
• Candidate must be willing to work modified shifts to support global clients in other regions (e.g., North America). Shift allowances may be available in accordance with organization policies and practices.
• Experience with QA activity
• Hands-on experience with multiple BPS Offerings
• Familiarity with Tech for Ops core technology solutions and functions
• PMP or equivalent certification and experience with Accenture Delivery Methods and/or Agile delivery model

Roles and Responsibilities:

• Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones
• Responsible for overseeing the overall implementation and is the owner of the master project plan
• Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables
• Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls
• Responsible for overall technology risk and issue resolution management from Accenture
• Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders
• Handle client escalations to assign appreciate resources and inform client and Accenture stakeholders of progress/status
• Interact with client tech and business resources to execute any joint activities
• Coordinates all Accenture internal cross technology activities related to project
• Manages the PMs/Leads for each individual technology component of the solution.
• Sign off on Deployment Readiness
• Manage Final Go/No-Go Decision
• Manage defect and Change Request escalations
• Review and approve the selected solution or action proposal from RCA
• May participate in regular periodic status calls with account leadership and Steering Committee
• Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems
• Responsible to submit overall project status updates into MyWizard.
• Manages the creation and estimate for technology CRs. May also be involved in the CR process definition with the client and account leadership

BTech

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.