Program Officer, Schools Program

Quest Alliance; India; On-site; INR 376,000 - 450,000; Full time

Benefits offered by this job

Personal Accident Insurance

Mediclaim Insurance

Learning support (RFS)

Internet reimbursement

Childcare support

Gratuity

Counselling services

Job summary

Quest Alliance invites applications for a Program Officer to support the Schools Program in Karnataka, with base in Chitradurga. You will drive program delivery, mentor Master Trainers and teachers, and facilitate Ideathon/Hackathon activities for 8th–10th grade students.

You will coordinate cascade trainings, manage district-level stakeholder engagement, and support MTs with planning and delivering sessions across three districts.

Qualifications

• 1–2 years’ experience in teaching, mentoring, or education program delivery.
• Proven experience working with government stakeholders.
• Strong skills in training delivery, communication, and report writing.
• Willingness to travel frequently within districts.
• Fluency in Kannada (spoken and written).

Responsibilities

• Build strong understanding of the Schools Program, Ideathon and Hackathon process and learning outcomes for 8th–10th grade students.
• Support Master Trainers and teachers to implement content in Karnataka schools.
• Mentor MTs and teachers in planning and executing Ideathon/Hackathon activities.
• Coordinate cascade trainings across Chitradurga and Chikkamagaluru; be present in trainings.
• Organise school-level Hackathons and district-level share-out events.
• Conduct regular school visits to monitor engagement and provide on-ground support.
• Organise bi-monthly MT catch-ups with District and DIET Department.

Skills

Teaching/Mentoring

Training delivery

Report writing

Kannada

Travel ready

Government stakeholders

Communication

Job description

We are hiring a Program Officer to support the implementation of our Schools Program in 2 districts (Chitradurga, Chikkamagaluru) of Karnataka, Chitradurga being the base location. This role will focus on effective program delivery, mentoring master trainers and teachers, facilitating student-led innovation events like Ideathons and Hackathons, managing district-level stakeholder engagement and has team management skills. The ideal candidate will bring experience in teaching, strong training and communication skills, and a deep understanding of working with government systems and education programs.

1. Hands-on with the Sector/Module Content and Learning Outcomes

• Build a strong understanding of the Schools Program, Ideathon and Hackathon process, chatbot milestones, sector/module content, and expected learning outcomes for 8th-10th grade students.
• Support Master Trainers (MTs) and teachers across Chitradurga and Chikkamagalur districts to understand and implement the content effectively in Karnataka Residential Educational Institutions Society (KREIS) schools.
• Mentor and support MTs and teachers in planning and executing Ideathon and Hackathon activities with students.
• Support school-level Hackathons by helping students identify problem statements, develop solutions, and build prototypes through teacher and MT engagement.
• Ensure chatbot content, milestones, and learning activities are understood and completed correctly by MTs, teachers, and students.
• Identify learning gaps, best practices, and implementation challenges related to content delivery and share them with the program team for action.

2. Timely and Effective Delivery of Sessions

• Responsible for timely and effective program delivery through the Master Trainer cascade model across the assigned three districts - Chitradurga & Chikkamagaluru with Chitradurga as the base location.
• Coordinate with the Program Coordinator, Learning Experience Officer, and Master Trainers to plan and execute cascade trainings at block and district levels.
• Be present and actively support in-person trainings at block and district levels.
• Support Master Trainers to plan, design, and deliver sessions effectively as per program timelines and quality expectations.
• Ensure MTs and teachers conduct Ideathon and Hackathon sessions with 8th-10th grade students as per the agreed implementation plan.
• Organise and co-facilitate school-level Hackathons and district-level share-out events for students and teachers to showcase their work.
• Conduct regular phone calls and school visits to observe classroom engagement and provide on-ground support to MTs and teachers.
• Organise and facilitate bi-monthly catch-up calls with Master Trainers to review post-training engagement, achievements, challenges, and next steps.

3. Relationship Management - Students, Internal Team and Team Management

• Build strong working relationships with students, Master Trainers, teachers, school heads, district government officials, and the internal program team to ensure smooth implementation of the Schools Program.
• Act as the focal point for MTs, teachers, and school heads in assigned schools and keep them informed about program progress, plans, timelines, and deliverables.
• Work closely with the internal team to align on district-level planning, school visits, trainings, reviews, documentation, and follow-up actions.
• Participate in program team meetings, block-level and district-level reviews, and planning discussions as required.
• Coordinate with team members and assigned stakeholders to ensure responsibilities, timelines, and follow-up actions are clearly tracked and completed.
• Design and facilitate CoP and WhatsApp engagement plans to nudge, clarify doubts, and share reflections on Ideathon and Hackathon content and process with MTs and teachers.
• Facilitate and document quarterly MT catch-ups with the District and DIET Department to share field updates, implementation shifts, and impact.

4. Reporting, M&E and Data Management

• Support the M&E team in implementing monitoring tools as per the project framework.
• Maintain accurate data and documentation related to cascade trainings, school visits, meetings, events, MT engagement, teacher engagement, student engagement, chatbot completion, and milestone progress.
• Compile field-level reports and data as per the framework and submit them within agreed timelines.
• Regularly check dashboard data to ensure it is updated, error-free, and aligned with M&E requirements.
• Report dashboard issues, chatbot glitches, and technical challenges related to content or data, and follow up with the Ed-Tech team for resolution.
• Provide regular written and verbal reports tracking progress against the work plan and implementation schedules.
• Document and share best practices from schools for monthly and quarterly reports.
• Support documentation of trainings, meetings, school visits, events, Hackathons, share-out events, and review meetings.
• Support the coordination of baseline, endline, and other assessments as required.
• Document and design follow-up plans for selected learners who need deeper intervention and support for transition into higher education.
• Ensure M&E adherence, data quality, and timely reporting across all assigned schools and districts.

5. Adherence to Systems and Processes

• Ensure adherence to organizational systems, processes, timelines, and reporting protocols.
• Follow all finance, HR, travel, procurement, and operational policies of Quest Alliance.
• Ensure people and financial policies and procedures are followed during program implementation.
• Participate in team meetings, reviews, and staff engagement activities.
• Maintain proper documentation for trainings, meetings, events, travel, field visits, and program activities.
• Uphold the values and professional standards of Quest Alliance while working with schools, government stakeholders, students, teachers, MTs, and internal teams.
• Identify development needs based on role requirements, review feedback, 360-degree feedback, and personal growth goals.
• Create a clear self-learning and development goal for the year with timeline, mode of learning, and support required.
• Take ownership of tracking progress against learning goals and completing agreed self-learning goals within the planned timeline.
• Actively seek support, mentoring, and feedback from the reporting manager, program team, and relevant internal stakeholders.
• Apply new learning to improve program delivery, stakeholder engagement, M&E quality, data management, reporting, team management, and field implementation.

Requirements

Required Skills and Experience:

• 1–2 years’ experience in teaching, mentoring, or education program delivery
• Proven experience working with government stakeholders
• Strong skills in training delivery, communication, and report writing
• Willingness to travel frequently within districts
• Fluency in Kannada (spoken and written)
• Brownie Points: Prior exposure to or interest in STEM mindset, computational thinking or critical thinking approaches in education

Salary: The pay band for the position starts at Rs. 37,000/- per month (cost to company) (The salary offered will be commensurate with the experience and expertise of the candidate)

In addition to the compensation, Quest Alliance offers the following benefits to support your well-being, learning, and growth:

• Comprehensive Personal Accident Insurance with coverage of up to₹10,00,000per year.
• Mediclaim Insurance with coverage of up to₹3,00,000per year through our insurance partner,Anand Rathi, which also includes additional wellness benefits.
• Reach for the Stars (RFS)learning support of up to₹5,000to encourage self-learning and professional development.
• Internet reimbursement of up to₹750 per month, based on actual usage, to support flexible and hybrid working.
• Childcare/daycare support for employees with children below6 years of age, with a matching contribution of up to₹3,000 per month.
• Gratuity contributions, fully borne by the organisation.
• Access to emotional health and well-being support, including: 1. Group counselling sessions (worth₹7,500 per session), fully sponsored by the organisation. 2. One-on-one counselling sessions (worth ₹1,800 per session), fully sponsored by the organisation.