Program Manager, Supply Chain (Fulfillment & Operations)

Amazon; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Amazon India is seeking a results-oriented Program Manager to drive complex supply chain initiatives. You will own end-to-end delivery of high-impact projects, coordinating with Finance, Fulfillment Centers, Transportation and other teams to optimize fulfilment strategy.

The role requires deep analytical skills, strong documentation writing, and stakeholder management at senior levels. You will map roadmaps, track progress, and clear bottlenecks across functions.

Qualifications

• 3+ years of program or project management experience.
• 3+ years working cross functionally with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.

Responsibilities

• Drive improvements in reducing cost and optimizing fulfilment via execution-led initiatives.
• Manage stakeholders including Business/Ops Leaders and write concise reports for leadership.
• Develop roadmaps, timelines, and success metrics for owned initiatives.
• Collaborate with technology teams to scope and drive required changes.

Skills

Program management

Stakeholder management

Data analysis

Excel

SQL

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Come build the future with us. What unites all Amazonians across teams and geographies is that we all strive to delight Customers and make their lives easier. Together we are building the future, one innovative product, service, and idea at a time.

We are looking for a motivated individual to join the Supply Chain Team to drive network level complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning and execution function at Amazon India. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models.

The incumbent will be own the following:

• 1) They will be responsible and own optimizing fulfilment strategy, working with finance, fulfilment centers, transportation and other Amazon teams to identify pain points and scope out large high impact projects
• 2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives
• 3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.
• 4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis
• 5) They will liaise across functions to drive their project and help clear issues and bottlenecks.
• 6) They will work with technology teams to scope out and drive any tech changes that are needed

Above all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.

Key job responsibilities

• 1. Drive Improvements in reducing cost and optimizing the fulfilment by execution-led and programmatic initiatives
• 2. Have a strong stakeholder management skill since the interface is with Business/Ops Leaders
• 3. Strong Doc writing skills
• 4. Strong deep-dive and analytical skills

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.