Program Manager – Sales Transformation, India Sales BPR

Apple; Gurugram District; On-site; INR 2,800,000 - 4,500,000; Full time

Job summary

Apple in Gurugram, Haryana, India is seeking a Program Manager to lead end-to-end Business Process Reengineering (BPR) programs, driving transformation across India, Worldwide, and EMEIA. You will design and deliver future-ready solutions, align cross-functional teams, and define targets with executive updates.

Reporting to the India Sales BPR Lead, you will manage governance, risks, change management, and adoption of global initiatives, leveraging analytics tools like Tableau/Power BI/Miro to

Qualifications

• Bachelor's degree in Business, Engineering, or related field.
• 8+ years of Program/Project Management, Operations Excellence, or Process Transformation.
• Strong collaboration, communication, and partner management skills.
• Strong business insight, analytical perspective, and results orientation.

Responsibilities

• Lead end-to-end BPR programs from concept to execution, aligned with strategic priorities.
• Lead end-to-end program management and implementation of global initiatives.
• Collaborate with channel businesses, central teams, and functional leaders to identify opportunities and drive adoption.
• Define targets and success metrics; monitor post-implementation performance for sustainable results.
• Establish governance frameworks, manage risks, track breakthroughs, and provide executive updates.
• Lead change management through partner engagement, training, and communication.
• Help define and build the future India stack.

Skills

Cross-functional leadership

Stakeholder management

Analytical thinking

Results oriented

Education

Bachelor's degree

MBA

Tools

Miro

Tableau

Power BI

Job description

Gurugram, Haryana, India Sales and Business Development

The people here at Apple don't just create products - they create the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!Are you passionate about driving large-scale transformation and creating simpler, smarter ways of working? Join our Business Process Reengineering (BPR) team as a Program Manager, where you'll lead large-scale transformation initiatives to optimise and simplify core business processes and creating solutions for a market that needs them. You'll drive efficiency, scalability, and customer impact by combining critical thinking with hands-on execution. This role is ideal for someone with a strong grasp of business dynamics, proficiency in technology and AI concepts, and the ability to drive impactful transformation through strong multi-stakeholder influence and alignment.

Description

Reporting to the India Sales BPR Lead, this role sits within the Strategy, Automation & Insights (SAI) organization. You will partner closely with cross-functional business and technology teams - across India, Worldwide, and EMEIA - to design and deliver future-ready solutions & systems.

• Lead end-to-end BPR programs from concept to execution, aligned with strategic business priorities.
• Lead end-to-end program management and implementation of global initiatives.
• Collaborate with our channel businesses, central teams, and functional leaders to see opportunities, build transformation roadmaps, and drive adoption.
• Define targets and success metrics; monitor post-implementation performance to ensure sustainable results.
• Establish robust governance frameworks, manage risks, track breakthroughs, and provide executive-level updates.
• Lead change management through partner engagement, training, and communication.
• Help define and build the future India stack.

Minimum Qualifications

• Bachelor's degree in Business, Engineering, or a related field - or equivalent practical experience.
• 8+ years of experience in Program or Project Management, Operations Excellence, or Process Transformation.
• Strong collaboration, communication, and partner management skills.
• Strong business insight, analytical perspective, and results orientation.

Preferred Qualifications

• MBA or Master's degree or equivalent experience in Business, Engineering, or a related field.
• Proven success managing enterprise-wide BPR or digital transformation initiatives.
• Technically inclined with the ability to understand and implement complex process and system solutions.
• Experience leading cross-regional or global programs in a complex matrix environment.
• Ability to influence and align cross-functional and global teams without direct authority.
• Experience with workflow automation, analytics, and visualization tools such as Miro, Tableau, Power BI, or similar.
• Strong critical thinking, problem-solving, and influencing capabilities.

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace