Program Manager, Medical Communications and Content Solutions (MCCS)

Pfizer; Jashpur; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading pharmaceutical company in India is seeking a Program Manager to develop and review medical affairs content. The ideal candidate will have over 5 years of experience in the pharmaceutical industry and a strong background in medical content writing. Responsibilities include project management, team training, and ensuring quality compliance in content development. This is an exciting opportunity to lead initiatives in a dynamic environment.

Qualifications

• 5+ years of experience in writing/developing medical content for the pharmaceutical industry.
• Ability to lead and execute a project end-to-end.
• Understanding of technology applications in medical content development.

Responsibilities

• Develop and review medical affairs content for various external platforms.
• Train team members on writing processes to ensure quality standards.
• Track project progress and resolve issues with guidance.

Skills

Medical content writing

Project management

Interpersonal skills

Effective communication

Education

Advanced scientific degree (MRes, MPharm, MSc, PhD, PharmD, MBBS/MD, MSc, MPH)

Job description

Role Responsibilities

• The Program Manager, will develop and review all relevant medical affairs content, including abstracts, manuscripts, congress posters/presentations, graphical abstracts, systematic literature reviews, plain language summaries, slide decks, medical education resources, social media, infographics, video, multi-media and other types of external-facing medical content for an assigned area/product.
• Independent writing and development of drafts including researching, organizing, compiling, interpreting and quality check of various types of technical and/or medical information with limited support from internal reviewers.
• Review of drafts includes checking content pieces developed by other team members for clarity, perspective, accuracy, appropriateness for target audience, and overall quality, in line with all applicable guidelines and internal checklists.
• Train other team members in processes, and overall writing to ensure adherence to quality standards.
• Serve as a functional expert for the product (within the therapeutic area) and support junior team members to enhance familiarity with product specific communication requirements.
• Provide solutions to authors for projects and collaborate with other teams to drive these solutions (Graphics, Compliance agency, Statistics teams, etc.). Maintain open & independent communication with authors and stakeholders within the MCC team.
• Ensure delivery of all projects within expected timelines while adhering to all quality and compliance requirements for medical content.
• Ensure training on relevant tools and processes, including new generative AI technology platforms, that ensure efficient and compliant execution of all medical affairs content.
• Track the progress of all assigned projects. Resolve any issues/problems with guidance from the Senior Manager/Team Lead.
• Identify and train to become an expert on one new tool/skill for content creation representing the latest trends in the industry. Ensure training across the broader MCCS team.

Basic Qualifications

• Advanced scientific degree, (eg, MRes, MPharm, MSc, PhD, PharmD, MBBS/MD, MSc, MPH, MPharm)
• 5+ years of experience in writing/developing medical content for the pharmaceutical industry, academic settings, CRO, or biotech company
• Ability to lead and execute a project end-to-end
• Strong interpersonal skills to quickly build rapport and credibility with team members, authors and key external stakeholders cross culturally/regionally to drive solutions ahead.
• Effective English verbal and written communication with flexibility to be clear, consistent, compliant, and appropriate for a variety of settings.
• Demonstrated ability to lead projects independently and engage diverse stakeholders.
• Understand the applications of technology to medical content development.

Preferred Qualifications

• Experience in creating and developing medical content
• ISMPP-CMPP
• Multimedia and omnichannel experience
• Rapid adoption of new digital content, technology, and resources
• Global experience (either work or education)

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.