Program Manager - Clinical Services (Hospital)

Azim Premji Foundation; Bengaluru; On-site; INR 2,400,000 - 5,400,000; Full time

Job summary

Azim Premji Foundation seeks a senior Hospital Administration leader to design and govern clinical systems across OPD, IPD, ICU, OT, and emergency services in Bengaluru.

You will define care delivery models, standard treatment pathways, clinical SOPs, and governance standards, coordinating with IT for EMR design and accreditation readiness (NABH/JCI). Senior leadership exposure is essential.

Qualifications

• MBBS with postgraduate qualification in hospital administration is desirable.
• 15+ years of relevant work experience, with at least 58 years in hospital administration.

Responsibilities

• Clinical System Design for hospital platforms and processes.
• Design clinical services like medicine, surgery, ICU, emergency, and specialties.
• Define care delivery in OPD, IPD, ICU, OT, and emergency settings.
• Create standard treatment pathways and clinical protocols.
• Design clinical models for hospital sizes (100-200, 500-750, 1000+ beds).
• Clinical Standards & Governance and safe patient care.
• Set standards for evidence-based medical practices and clinical SOPs.
• Design the system for clinical audits, quality improvement, and NABH/JCI readiness.
• Collaborate with IT for EMR and clinical documentation design.
• Align clinical work with academic needs for UG/PG education.

Skills

Clinical system design

Hospital administration

Quality & patient safety

Accreditation readiness

EMR design

Education

MBBS with Postgraduate qualification in Hospital Administration (MHA/MBA Healthcare)

Job description

Responsibilities:

• Clinical System Design
• Design clinical services like medicine, surgery, ICU, emergency, and specialties
• Define how care should be delivered in OPD, IPD, ICU, OT, and emergency
• Create standard treatment pathways and clinical protocols
• Design clinical models for different hospital sizes (100-200, 500-750, 100-1500)
• Clinical Standards & Governance
• Set standards for safe and ethical patient care
• Design a system to ensure evidence-based medical practices
• Create clinical SOPs and treatment guidelines
• Define escalation and safety rules for patient care
• Quality & Patient Safety
• Define clinical quality indicators and patient outcomes
• Design infection control and patient safety systems
• Design the system for clinical audits and quality improvement
• Help in accreditation readiness (e.g., NABH, JCI)
• Hospital Design Inputs
• Give clinical inputs for hospital layout and planning
• Define requirements for ICU, OT, wards, emergency, and specialty areas
• Guide equipment planning based on clinical needs
• Ensure hospital design supports safe patient care
• Work with IT team for EMR and clinical documentation design
• Teaching Hospital Support (if needed)
• Help design clinical structure for medical education (UG/PG)
• Support teaching hospital requirements
• Align clinical work with academic needs

Requirements:

1. MBBS with Postgraduate qualification in Hospital Administration (MHA/MBA Healthcare) is desirable

2. 15+ years of relevant work experience, with at least 58 years in hospital administration

3. Experience in managing large hospitals (500+ beds preferred)