Program Manager

Thoughtworksreferral; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Thoughtworks is seeking a Program Manager to drive successful delivery across complex client engagements, ensuring teams stay focused on business value, timelines, scope, and financial governance. You will lead end-to-end delivery and coordinate with global and client teams to articulate the business value of outcomes.

The role involves managing multiple workstreams, aligning with delivery leaders across regions, and ensuring robust financial tracking and governance.

Qualifications

• Delivery leadership experience in complex client engagements.
• Strong stakeholder management and business value articulation.
• Experience managing multiple parallel workstreams across client accounts.
• Ability to track budgets, milestones and financial reporting.

Responsibilities

• Expert Delivery Leadership: Serve as seasoned delivery leaders for outcome-based and fixed-fee engagements.
• Stakeholder Management: Interface with global and client teams to articulate business value.
• Multi-Workstream Management: Deliver across multiple parallel workstreams and client accounts.
• Operational Management: Coordinate with Business Ops for client financial tracking.

Skills

Delivery leadership

Stakeholder management

Multi-workstream management

Financial governance

Job description

Program Managers at Thoughtworks drive successful delivery across complex client engagements by bringingstrong execution leadership, stakeholder alignment, and operational excellence. They lead the end-to-end deliveryof outcome-based and fixed-fee programs, ensuring teams stay focused on business value, timelines, scope, andfinancial governance.

Job responsibilities

• Expert Delivery Leadership: Serve as seasoned delivery leaders, primarily focused on the successful executionof outcome-based and fixed-fee engagements.
• Stakeholder Management: Excel at managing stakeholders, interfacing with TW global and client teams toclearly articulate business value.
• Multi-Workstream Management: Manage delivery of multiple parallel workstreams across different clientaccounts.
• Operational Management: Interface with the Business Ops team for client financial tracking.

Job qualifications

Technical Skills

• Manage scope diligently within the client budget, given it is an outcome-based / fixed-fee model.
• Ensure milestone-based reporting for timely revenue recognition.
• Implement rigorous change management to maintain the sold CGM intact.
• Maintain tight RAIDD (Risks, Assumptions, Issues, Dependencies & Decisions) management.
• Set up delivery workstreams, including resourcing, in close collaboration with delivery leaders in other regions.
• Drive workstream inception/discovery.
• Align on the final delivery plan.
• During closure of workstreams, capture actuals vs planned for staffing, financials, and feedback to internalsystems for continuous improvement on accuracy.

Professional Skills

• Capability Building: Drive specialized skill training necessary for the workstream.
• Technical Acumen: Possess a foundational understanding of AI platform/accelerator-based execution, or demonstrate the ability toramp up quickly on new technologies.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

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