Program Manager

Olyv, Inc.; Karnataka; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Olyv is a Bengaluru-based fintech company addressing credit and financial needs of self-employed micro-entrepreneurs and low-to-middle-income customers. We are seeking a Program Manager to drive strategic initiatives across Product, Engineering, Data Science, Risk, Growth, Marketing, and Operations.

The role involves owning programs from problem identification to execution, managing stakeholders, tracking metrics, and delivering measurable business outcomes in a fast-paced startup environment.

Qualifications

• MBA/PGDM preferred.
• 3–6 years of program management or related experience.
• Experience in FinTech, digital lending, BFSI, or high-growth startups is preferred.

Responsibilities

• Drive cross-functional programs across lending, growth, customer experience, risk, and operational efficiency.
• Take end-to-end ownership of programs from planning through execution and closure.
• Define objectives, milestones, timelines, dependencies, and success metrics.
• Track program progress and resolve risks, blockers, and dependencies.
• Ensure timely execution and delivery of key initiatives.
• Structure ambiguous business problems and develop data-driven solutions.
• Collaborate with Product, Engineering, Data Science, Risk, Analytics, Marketing, Growth, and Operations.
• Track key metrics, build dashboards, and present updates to leadership.
• Identify process gaps and lead governance for recurring programs.

Skills

Program management

Execution skills

Problem solving

Analytical thinking

Stakeholder management

Communication

Ambiguity handling

Multi-priority management

Data-driven decisions

Operations understanding

Startup pace

Education

MBA / PGDM

Tools

Excel/Google Sheets

SQL

Job description

Olyv is a next-generation fintech company focused on addressing the credit and financial needs of self-employed micro-entrepreneurs, micro-merchants, and middle/lower-income salaried individuals. Our platform also offers digital gold savings, credit health products, and other financial solutions.

Headquartered in Bengaluru and conceived in 2017, Olyv has built a pan-India digital credit platform powered by AI and ML. With 13M+ users, 1M+ loans disbursed, and presence across 19,000+ pin codes, Olyv is committed to building innovative and inclusive financial products at scale.

Why This Role Matters

At Olyv, Program Managers are problem solvers and execution leaders.

As a Program Manager, you will work closely with cross-functional teams across Product, Engineering, Data Science, Risk, Growth, Marketing, and Operations to drive strategic initiatives and ensure successful execution.

You will be responsible for taking initiatives from problem identification to execution, managing stakeholders and dependencies, tracking key metrics, and ensuring measurable business outcomes.

This role is ideal for someone who enjoys working in a fast-paced environment, solving ambiguous problems, and taking ownership of high-impact initiatives.

What You Will Do

Drive Strategic Initiatives

• Drive cross-functional programs across lending, growth, customer experience, risk, and operational efficiency.
• Translate business priorities into actionable plans, timelines, and measurable outcomes.
• Identify opportunities to improve business performance and operational processes.

Own Program Execution

• Take end-to-end ownership of programs from planning through execution and closure.
• Define objectives, milestones, timelines, dependencies, and success metrics.
• Track program progress and proactively identify and resolve risks, blockers, and dependencies.
• Ensure timely execution and delivery of key initiatives.

Solve Business Problems

• Structure ambiguous and complex business problems using a data-driven approach.
• Conduct root-cause analysis and develop practical solutions.
• Work with relevant teams to implement solutions and measure their impact.

Cross-Functional Collaboration

• Work closely with Product, Engineering, Data Science, Risk, Analytics, Marketing, Growth, and Operations teams.
• Coordinate multiple stakeholders and ensure alignment on priorities and deliverables.
• Drive discussions, follow-ups, and decisions required to keep programs on track.

Data & Metrics

• Track key business and program metrics to measure performance and outcomes.
• Analyze data to identify trends, gaps, and improvement opportunities.
• Build and maintain dashboards, reports, and program trackers.
• Use insights to recommend process or business improvements.

Leadership Communication

• Prepare regular program updates, dashboards, and business reviews.
• Present progress, risks, challenges, and recommendations to senior stakeholders.
• Ensure clear and timely communication across all stakeholders.

Process Improvement

• Identify operational and process gaps and drive initiatives to improve efficiency.
• Build structured processes and governance mechanisms for recurring programs.
• Continuously monitor program performance and implement improvements.

Who We Are Looking For

Education

• MBA / PGDM preferred.
• Candidates from engineering, management, economics, analytics, or other relevant backgrounds with strong program management experience may also be considered.

Experience

• 3–6 years of experience in Program Management, Project Management, Strategy, Business Operations, Product Operations, Management Consulting, or related roles.
• Experience working in FinTech, Digital Lending, BFSI, Consumer Internet, or high-growth startups is preferred.
• Demonstrated experience managing cross-functional initiatives and delivering measurable outcomes.

Key Skills

We are looking for candidates who demonstrate:

• Strong program/project management and execution skills
• Excellent problem-solving and analytical thinking
• Strong stakeholder management and communication skills
• Ability to work with ambiguity and structure complex problems
• Strong ownership and accountability
• Ability to manage multiple priorities and dependencies
• Data-driven approach to decision-making
• Strong business and operational understanding
• Ability to work effectively in a fast-paced startup environment

Good to Have

• Experience in FinTech, digital lending, payments, or financial services
• Experience working with Product, Risk, Data Science, or Operations teams
• Proficiency in Excel / Google Sheets and SQL
• Exposure to analytics and visualization tools
• Experience with process improvement or business transformation initiatives
• Experience preparing business reviews and presentations for leadership

What You Will Gain

• Opportunity to own high-impact cross-functional programs
• Direct exposure to senior stakeholders and business decision-making
• Cross-functional exposure across Product, Risk, Data, Engineering, Growth, and Operations
• Opportunity to solve complex problems in the FinTech and digital lending ecosystem
• High ownership and autonomy
• Opportunity to work on initiatives impacting millions of users
• Fast-paced environment with significant opportunities for growth

Why Olyv?

At Olyv, you will work at the intersection of technology, finance, data, and customer experience.

If you enjoy solving complex problems, working across teams, taking ownership, and turning business priorities into measurable outcomes, this role gives you the opportunity to make a meaningful impact at scale.