Program Manager

Nielseniq; Chennai District; On-site; INR 3,000,000 - 4,500,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ in Chennai, India is seeking a Program Manager to lead large, complex technology programs across time zones and functions. You will drive end-to-end delivery, define milestones, manage scope, and communicate progress to senior stakeholders while maintaining program health.

Collaborating with Product, Operations, Technology, and commercial teams, you will align priorities, facilitate cross-functional decision making, track risks and dependencies, and ensure successful production

Qualifications

• 10+ years in program and project management or similar role running large projects in operations, technology or engineering.
• Practical experience with agile techniques and methodologies.
• Superior communication skills (interpersonal, verbal, presentation, written, email).
• Proven ability to influence & gain buy-in at multiple levels, across divisions, functions and cultures.
• Comfortable working with senior-level management and virtual teams.
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Strong bias toward action, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment.
• You are the glue of a happy, high-performing, cross-functional team.
• Positive attitude, team player, self-starter; takes initiative, ability to work independently.
• Experience configuring and using Jira or similar project tracking software.
• Bachelor's degree in business, computer science, or related field.
• Scrum Alliance certifications (i.e. CSM, CSPO, etc.) preferred

Responsibilities

• Drive the end-to-end execution of program deliverables and tracking of program health.
• Define and track program milestones, timelines, and deployment plans.
• Manage program scope (demand intake, documentation, change control, communication).
• Act as the face of the program and communicate progress to upper management and stakeholders.
• Act as liaison for all facets of the program and pull people together to make decisions across functions.
• Facilitate cross-team prioritization between Stakeholders and Technology teams to create release plans.
• Ensure business objectives are clearly defined and that the program meets them.
• Adhere to standard program management processes, best practices, and tools including architecture, cybersecurity, and quality.
• Track and communicate program objectives and progress (Program Status, Jira Boards, Project Plans).
• Track and ensure prompt resolution of issues.
• Execute production readiness (Sign-offs & Documentation).
• Communicate agile team metrics & drive compliance.
• Execute production and commercial readiness (Sign-offs, Documentation and Rollout Plans).
• Track and report on program financials, including resource planning.

Education

Bachelor's degree in business, computer science, or related field

Program management

Agile methodologies

Stakeholder management

Executive communication

Cross-functional leadership

Multi-project prioritization

Influence & buy-in

Jira

Tools

Jira

Job description

As a Program Manager at NielsenIQ, you will be part of this organizational transformation as you drive and directly oversee large complex technology programs. Your team's projects will cut across time zones, clients, and technologies, and it is your job to manage execution, and communicate to senior stakeholders.

At NielsenIQ, we empower our Program Leads to drive results and change. If you thrive in high-energy environments and if you love the idea of working across every business function, you would be a great fit for our team!

RESPONSIBILITIES

• Drive the end-to-end execution of program deliverables and tracking of program health
• Define and track program milestones, timelines, and deployment plans
• Manage program scope (demand intake, documentation, change control, communication)
• Act as the face of the program and communicate progress to upper management and stakeholders
• Act as liaison for all facets of the program and pull people together to make decisions (Product, Operations, Technology, Internal Functions, Commercial, Data Science, Client Deployment, Marketing, Sales) throughout the project
• Facilitate cross-team prioritization between Stakeholders and Technology teams in order to create release plans and continue to manage throughout the program lifecycle
• Ensure business objectives are clearly defined and that the program meets them
• Adhere to standard program management processes, best practices, and tools to the organization, including architecture, cybersecurity, and quality
• Facilitate conversations to ensure Cross Functional Team Dependencies are tracked, identifying gaps, and mitigating or escalating risks
• Track and communicate program objectives and progress (Program Status, Initiative level Jira Boards, and Project Plans)
• Track and ensure prompt resolution of issues
• Execute production readiness (Sign-offs & Documentation)
• Communicate agile team metrics & drive compliance
• Execute production and commercial readiness (Sign-offs, Documentation and Rollout Plans and Execution)
• Track and report on program financials, including resource planning

Requirements

• 10+ years in program and project management or similar role running large projects in operations, technology or engineering
• Practical experience with agile techniques and methodologies
• Superior communication skills (interpersonal, verbal, presentation written, email)
• Proven ability to influence & gain buy-in at multiple levels, across divisions, functions and cultures
• Comfortable working with senior-level management and virtual teams
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
• Strong bias toward action, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment
• You are the glue of a happy, high-performing, cross-functional team
• Positive attitude, team player, self-starter; takes initiative, ability to work independently
• Experience configuring and using Jira or similar project tracking software
• Bachelor's degree in business, computer science, or related field
• Scrum Alliance certifications (i.e. CSM, CSPO, etc.) preferred

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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