Program Manager

Infosys; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Infosys in Bengaluru seeks a seasoned program leader to drive a large Oracle ERP transformation, overseeing end-to-end delivery across finance, supply chain and manufacturing processes. You will align client outcomes with project actions, manage risks, and ensure controlled releases through disciplined ERP design and deployment.

The role requires extensive Oracle experience, offshore delivery leadership, and the ability to coordinate multi-vendor teams across time zones while maintaining program

Responsibilities

• Communicate a concise executive narrative on outcomes, value, progress, risks, decisions and recovery actions without masking unresolved issues.
• Navigate and negotiate through changes to maintain program success parameters and objectives on track.
• Apply fit-for-purpose agile, hybrid and stage-gated methods while maintaining disciplined ERP design, configuration, build, test, conversion and release controls.
• Use AI-assisted methods for knowledge discovery, requirements traceability, risk sensing, test-case and defect analysis, document summarization and operational insights, with human review and enterprise security controls.
• Identify automation opportunities across PMO reporting, reconciliation, regression testing, deployment evidence and service transition; measure realized adoption and productivity impact.
• Ensure responsible AI use: approved data boundaries, access controls, validation, provenance, bias/error checks and no unsupported decisions based solely on generated output.
• Ability to understand client operating model, end-to-end value streams, translate business outcomes expectations into project actions and track them through the lifecycle.
• Assess and challenge customization, fragmented process choices and weak controls; promote standardization, simplification.
• Maintain a single source of truth for assumptions, decisions, risks, dependencies and change requests; escalate with context, impact, recommendation and required decision.
• Lead recovery of troubled workstreams through root-cause analysis, re-planning, capacity correction and outcome-based checkpoints.
• Partner with client business and IT leaders, onshore leadership, architects, product owners, Oracle, external and third parties to ensure seamless execution.
• Lead a multi-location, multi-vendor team; define clear accountabilities, handoffs and operating cadence while preserving end-to-end ownership across organizational boundaries.
• Coach track leads and managers, strengthen succession and capability, and create a culture of transparency, engineering discipline, continuous improvement and respectful challenge.
• Minimum 18+ years of enterprise applications experience, including 10+ years in program/project leadership in Oracle ecosystem and at least one large, complex Oracle ERP transformation managed end-to-end.
• Demonstrated leadership of offshore delivery with multiple concurrent tracks, global stakeholders, distributed teams and third-party dependencies.
• Hands-on program understanding of Oracle E-Business Suite and/or Oracle Fusion Cloud ERP lifecycle; strong appreciation of business processes, controls and value drivers across finance, supply chain and manufacturing; stays up to date on Oracle emerging landscape capabilities and AI
• Working knowledge of Oracle architecture and delivery concerns: integrations/APIs, extensions, reports, workflows, data conversion, identity/security, environments, performance, release management and production support transition.
• Proven control of scope, estimation, financials, resource planning, quality, commercial obligations, governance and executive communication.
• Experience with SDLC, Agile/hybrid delivery, quality engineering, test management, cutover, organizational change and benefits realization.
• Ability to operate across time zones and provide predictable overlap with onshore/client teams during critical phases.

Job description

• Communicate a concise executive narrative on outcomes, value, progress, risks, decisions and recovery actions without masking unresolved issues
• Navigate and negotiate through the changes to effectively maintain program success parameters and objectives on track
• Apply fit-for-purpose agile, hybrid and stage-gated methods while maintaining disciplined ERP design, configuration, build, test, conversion and release controls.
• Use AI-assisted methods for knowledge discovery, requirements traceability, risk sensing, test-case and defect analysis, document summarization and operational insights, with human review and enterprise security controls.
• Identify automation opportunities across PMO reporting, reconciliation, regression testing, deployment evidence and service transition; measure realized adoption and productivity impact.
• Ensure responsible AI use: approved data boundaries, access controls, validation, provenance, bias/error checks and no unsupported decisions based solely on generated output
• Ability to understand client operating model, end-to-end value streams, ability to translate business outcomes expectations into project actions and track them through the project lifecycle
• Ability to assess and challenge customization, fragmented process choices and weak controls; ability to promote standardization, simplification
• Maintain a single source of truth for assumptions, decisions, risks, dependencies and change requests; escalate with context, impact, recommendation and required decision.
• Lead recovery of troubled workstreams through root-cause analysis, re-planning, capacity correction and outcome-based checkpoints.
• Partner with client business and IT leaders, onshore leadership, architects, product owners, Oracle, external and third parties to ensure seamless execution. Maintain mutual accountability and transparency through inter-dependencies, decision impact and timeliness.
• Lead a multi-location, multi-vendor team; define clear accountabilities, handoffs and operating cadence while preserving end-to-end ownership across organizational boundaries.
• Coach track leads and managers, strengthen succession and capability, and create a culture of transparency, engineering discipline, continuous improvement and respectful challenge.
• Minimum 18+ years of enterprise applications experience, including 10+ years in program/project leadership in Oracle ecosystem and at least one large, complex Oracle ERP transformation managed end-to-end.
• Demonstrated leadership of offshore delivery with multiple concurrent tracks, global stakeholders, distributed teams and third-party dependencies.
• Hands-on program understanding of Oracle E-Business Suite and/or Oracle Fusion Cloud ERP lifecycle; strong appreciation of business processes, controls and value drivers across finance, supply chain and manufacturing; stays up to date on Oracle emerging landscape capabilities and AI
• Working knowledge of Oracle architecture and delivery concerns: integrations/APIs, extensions, reports, workflows, data conversion, identity/security, environments, performance, release management and production support transition.
• Proven control of scope, estimation, financials, resource planning, quality, commercial obligations, governance and executive communication.
• Experience with SDLC, Agile/hybrid delivery, quality engineering, test management, cutover, organizational change and benefits realization.
• Ability to operate across time zones and provide predictable overlap with onshore/client teams during critical phases.