Program Manager

Machine Learning Experts India; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Machine Learning Experts India in Bengaluru is seeking a seasoned Program Manager to lead end-to-end product implementation projects from kickoff through hypercare and closure. The role requires strong PMO governance, meticulous planning, risk management, and cross-functional coordination across vendors and global teams.

You will drive stakeholder management, executive communication, and data-driven decision making, ensuring timely delivery and high quality across technical, product, and

Qualifications

• 2–5 years of experience in Project Management / PMO / Product Implementation.
• End-to-end project implementation experience from kickoff to closure.
• Strong governance, planning, risk management, and reporting experience.
• Experience managing cross-functional and multi-vendor projects.
• Strong stakeholder management and executive communication skills.
• Ability to work with technical, product, customer and external teams.
• Good analytical skills with data analysis and usage metrics.
• Strong documentation, coordination, problem-solving and communication skills.

Responsibilities

• Plan and execute end-to-end product implementation projects from initiation to hypercare and closure.
• Manage PMO and project governance, including project plans, risk tracking, steering committee reviews, and executive updates.
• Coordinate with technical, product, customer-facing teams, vendors, and partners to drive project execution.
• Identify and manage project risks, issues, dependencies, and blockers.
• Act as a liaison between technical and non-technical stakeholders.
• Coordinate feature prioritization and product bug resolution with relevant POCs.
• Track project usage metrics and perform data analysis to support project decisions.
• Work closely with Account Managers and Customer Success teams to ensure project deliverables.
• Manage multi-vendor projects and global teams, ensuring quality and timely delivery.
• Ensure SDD and UAT sign-offs are completed, internally validated, and properly documented.

Skills

Project management

Stakeholder management

Risk management

Executive communication

Job description

We are looking for Program Manager with experience in end-to-end product implementation, project governance, and stakeholder management. The ideal candidate should be comfortable managing cross-functional, multi-vendor, and global projects from kickoff through hypercare and closure.

We are looking for Program Manager with experience in end-to-end product implementation, project governance, and stakeholder management. The ideal candidate should be comfortable managing cross-functional, multi-vendor, and global projects from kickoff through hypercare and closure.

Key Responsibilities

• Plan and execute end-to-end product implementation projects from initiation to hypercare and closure.
• Manage PMO and project governance, including project plans, risk tracking, steering committee reviews, and executive updates.
• Coordinate with technical, product, customer-facing teams, vendors, and partners to drive project execution.
• Identify and manage project risks, issues, dependencies, and blockers.
• Act as a liaison between technical and non-technical stakeholders.
• Coordinate feature prioritization and product bug resolution with relevant POCs.
• Track project usage metrics and perform data analysis to support project decisions.
• Work closely with Account Managers and Customer Success teams to ensure project deliverables.
• Manage multi-vendor projects and global teams, ensuring quality and timely delivery.
• Ensure SDD and UAT sign-offs are completed, internally validated, and properly documented.

Required Skills & Experience

• 2–5 years of experience in Project Management / PMO / Product Implementation.
• Proven end-to-end project implementation experience from kickoff to project closure.
• Strong experience in project governance, planning, risk management, and reporting.
• Experience managing cross-functional and multi-vendor projects.
• Strong stakeholder management and executive communication skills.
• Ability to work effectively with technical, product, customer, and external teams.
• Good analytical skills with experience in data analysis and usage metrics.
• Strong documentation, coordination, problem-solving, and communication skills.