Program Assistant

World Bank Group; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

The South Asia Department at World Bank Group is seeking a Program Assistant to be based in Mumbai. The role focuses on providing high-quality administrative support to senior staff, maintaining project timelines, and assisting with logistics for events and travel.

Ideal candidates hold a Bachelor's degree with at least five years of relevant experience, show initiative, and possess excellent English communication and strong MS Office skills.

Qualifications

• Bachelor's degree with a minimum of five years of relevant experience or equivalent combination of education and experience.
• Excellent communication skills in English, both written and verbal.
• Fluency at the business level in one major Indian language is preferred.
• Proficiency in the use of basic computer software (Word, Outlook, Excel, PowerPoint).

Responsibilities

• Provide high-quality support to staff, including scheduling appointments and handling inquiries.
• Update and monitor the Industry Pipeline and project timelines.
• Draft routine correspondence and proofreading materials with proper grammar and style.
• Produce complex documents using standard formats and shared drives.
• Assist in internal processes on proprietary systems, with training provided.
• Plan logistics for events, conferences, and negotiations.
• Track budgets, tasks and project timelines and summarize information.
• Provide travel, visa, and local transportation assistance for staff.

Skills

Communication skills

Organizational skills

Time management

Initiative

Education

Bachelor's degree

Tools

Word

Outlook

Excel

PowerPoint

Job description

Program Assistant

Job #: req38172

Organization: IFC

Sector: Administration/Office Support

Grade: GC

Term Duration: 3 years 0 months

Recruitment Type: Local Recruitment

Location: Mumbai, India

Required Language(s): English

Preferred Language(s):

Closing Date: 9/15/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit: https://www.ifc.org

The South Asia Department is recruiting a Program Assistant to be based at its Mumbai office.

Duties and Responsibilities

• Providing high-quality support to staff at senior grades, including scheduling appointments, monitoring documents for signature/approval; filing; monitoring and following up on tasks; handling incoming correspondence and internal and external queries; and drafting and sending routine correspondence
• Updating and monitoring the Industry Pipeline and project timeline ensuring all data on internal IFC systems is accurate and up to date
• Drafting routine correspondence and proofreading materials using proper grammar, punctuation, and style
• Use word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to Bank’s standard formats and distribution, making full use of shared drives and software capabilities
• Assist the team, as requested, in managing IFC internal processes on proprietary systems, for which training shall be provided
• Assist in preparation and logistical planning for various events e.g., conferences, workshops, negotiations, etc
• Track assigned budgets, tasks/projects, steps/timetables, and summarizes information on project-related matters
• Provide logistical support to staff for travel, visa coordination and local transportation for official purposes
• Assist staff with project related tasks.
• Coordination of in-person and virtual meetings, including participation, materials, and agendas
• Work as a backup to other ACS in the office as and when required

Selection Criteria

Preference will be given to local talent, that is, applicants who are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.

• Bachelor's degree with a minimum of five years of relevant experience or equivalent combination of education and experience
• High degree of motivation, initiative, flexibility, reliability, and managing concurrent tasks simultaneously
• Adaptive learner, initiative-taking, and self-starter. He/ She should be able to work independently after onboarding
• Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people
• Dedicated team player with excellent organizational skills, ability to prioritize assignments, and willingness to learn about the team’s work, to be able to take on additional responsibility
• Ability to adapt to changing business needs and produce high-quality work under pressure
• Excellent organizational, administrative, and time management skills with proven ability to work quickly and efficiently under pressure
• Ability to manage multiple tasks with critical deadlines and undertake diverse and complex assignments under minimum supervision
• Willingness to learn Bank's procedures, especially operational procedures and follow-up processes
• Excellent communication skills in English, both written and verbal. Fluency at the business level in one major Indian language is preferred
• Proficiency in the use of basic computer software (Word, Outlook, Excel, and PowerPoint); ability to use the Internet to research and retrieve data and information. Exhibits exceptional knowledge of Microsoft Office applications and proficiency in technology or/ and systems relevant to functional area

WBG Culture Attributes

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.