Program Analyst, Privacy/AI Governance/Cyber Advisory

Priceline; Mumbai City; Hybrid; INR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Health & wellness coverage

Generous time off

Work from anywhere up to 4 weeks/year

Retirement plans and financial safety

Employee travel perks

Job summary

Priceline, a US subsidiary, seeks a Program Analyst to coordinate Privacy, AI Governance and Cyber Advisory GRC efforts from our Mumbai office. You will manage privacy controls, assess NIST-AI adoption, and partner with Security, Technology, Data and Marketing to strengthen risk posture.

The role requires a Bachelor’s degree and 3 years in privacy/GRC, with BIG4 and external audit experience considered a plus. Hybrid work with two days in-office.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• 3 years of experience in privacy or data protection GRC.
• BIG4 experience is a plus.
• Experience coordinating external NIST audits.
• One or more privacy certifications such as AIGC, CIPP-M, CIPP-E, or CIPP-US.
• Knowledge of NIST-P, NIST-AI, NIST-CSF frameworks.
• Understanding of privacy-by-design and responsible AI practices.
• Experience driving GRC initiatives in fast-paced environments.
• Experience with AI enterprise platforms (ChatGPT, Gemini, Claude).
• Demonstrated integrity and customer-focused mindset at Priceline.

Responsibilities

• Coordinate end-to-end privacy GRC projects to improve compliance and risk posture.
• Mature and maintain NIST-P framework; assess NIST-AI for adoption.
• Monitor control performance across the business and assist in risk assessments.
• Support third-party risk assurance processes.
• Adopt, maintain and enhance GRC tools and dashboards.
• Maintain policy framework per regulatory and compliance needs.
• Track issues, gaps, and risks; create dashboards for mitigation.
• Collaborate cross-functionally with Security, Tech, Data, Marketing, People & Culture.
• Act as a privacy & AI champion and perform related duties.

Skills

Privacy GRC coordination

NIST-P/NIST-AI knowledge

External audit coordination

Privacy certifications (CIPP, AIGC)

AI enterprise platforms (ChatGPT, Gem​

Cross-functional collaboration

Problem solving

Ethical AI practices

Values-driven execution

Education

Bachelor’s degree

Tools

GRC tools

Job description

This role is eligible for our hybrid work model: Two days in-office. Based in our Mumbai office.

Program Analyst, Privacy/AI Governance/Cyber Advisory

Our People & Culture and Legal teams make sure we provide a highly ethical working environment where everyone at Priceline can bring their whole selves to work and deliver their very best each day. We want you to thrive – to feel safe, supported, valued, and growing to your highest potential!

Why is this job a big deal:

The position is responsible for coordinating Governance, Risk & Control (“GRC”) processes as part of the Privacy/AI Governance and Cyber Advisory team at Priceline. This role requires an understanding of our existing personal data processing environment and infrastructure, controls and risk profile. It also requires an understanding of the company’s innovative utilization of AI technology to serve our customers and our own productivity in an ethical, responsible and trustworthy manner.

The Analyst will be part of a high-performing and diverse privacy team at Priceline, a US subsidiary of the biggest online travel company of the world. He/she will be part of a dynamic, responsive team that has multiple exciting challenges.

In this role you will get to:

• Coordinate end-to-end privacy GRC projects and initiatives to improve our compliance & risk posture.
• Mature and maintain our current NIST-P framework and support our analysis of NIST-AI (or similar framework) for adoption, enhancing the frameworks and controls based on recommendations from maturity and risk assessments.
• Monitor control performance across the business for timely and effective execution.
• Assistance in executing risk assessments and providing support as necessary to our third-party risk assurance process.
• Adoption, maintenance and enhancement of our GRC tools.
• Maintain and improve our policy framework, in accordance with our regulatory and compliance requirements.
• Track progress of issues reported, gaps/risks identified, and support in the creation of dashboards and metrics to oversee mitigation.
• Collaborate cross-functionally with teams across the Company, such as Security, Technology, Data, Marketing and People & Culture.
• Act as a privacy & AI champion.
• Perform other duties as requested.

Who you are:

• Bachelor’s degree
• 3 years of experience working in a privacy or data protection GRC function
• BIG4 experience is a plus.
• Experience coordinating an external NIST audit is a plus.
• One or more industry-standard privacy professional certifications, such as AIGC, CIPP-M, CIPP-E or CIPP-US
• Knowledge of control and compliance frameworks, e.g. NIST-P, NIST-AI, NIST-CSF
• Basic understanding of privacy and security by design, responsible AI development and engineering best practices.
• Experience driving GRC initiatives in a proactive and independent manner.
• Experience working with cross-functional teams in fast-paced environments.
• Solid problem-solving skills and attention to detail.
• Experience and solid skills in working with AI enterprise platforms and tooling, e.g. ChatGPT, Gemini, Claude.
• Illustrated history of living the values necessary to priceline.com: Customer, Innovation, Team, Accountability and Trust.
• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics are essential.

#LI-Hybrid

Who We Are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Perks & Benefits at Priceline

Our benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:

Health & wellness coverage including medical, dental, vision, and mental health resources

Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days

Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)

Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts

Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits

Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits

A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

Specific benefits and programs vary by location.

Inclusion is a Big Deal!

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary.